The student engagement platform uses Dropbox for Business to centralize its data and keep it safe, providing remote access to its data for employees.

Uversity's Key Results

Reliable access that supports remote employees 

Improved data control and security

Higher productivity and balanced bandwidth 

The Challenge

Making the right connections

Uversity’s mobile technology connects students with the people and information they need to have a transformative college experience. It lets universities build a private online community where prospective students can interact with future classmates and admissions professionals, and learn what campus life is really like. Jamie Glenn, the company’s CEO, observes that, “Students who make these connections enroll at higher rates at universities that are better fits for them.” Using algorithms to crunch demographic and real-time behavioral data, Uversity predicts which prospective students are most likely to enroll, so schools can target the right candidates. But performing real-time predictive analyses requires the ability to store and share massive volumes of data. Back when it was a start-up, Uversity had no central repository for data. Its handful of staff members stored data on their hard drives and used e-mail to share files. But as the company grew, control became an increasingly bigger issue. “Our data was very fragmented,” recalls Operations Manager Meghan Strauss. “Not everyone had access to the files they needed. There was no visibility into our file-sharing environment and no security over our proprietary information. It was like the Wild West.”

“We’ve never had an IT person on staff, and Dropbox Business lets us maintain our do-it-yourself approach — so we can keep resources lean and use our capital to invest in product development, sales, and marketing.”

Meghan Strauss, Operations Manager, Uversity

The Solution

Secure file sharing made easy

To gain control over data access and file sharing, Uversity became one of the first beta customers to use Dropbox Business. According to Strauss, the solution has lived up to all its promises. “Dropbox Business has brought our team together,” she says. “Our employees can access the exact information they need. And from a business perspective, we know our data is secure and always available to us — whether we’re working remotely or in the office.” The Uversity team takes advantage of the multiple levels of security in Dropbox Business to protect sensitive files, including the solution’s two-step verification feature for logins. “Security is really important to us,” adds Strauss. “With Dropbox Business, we know our information is always safe.” When it comes to making sure company files are available when and where they’re needed, backup and recovery play a critical role. If a computer or smartphone is lost or stolen, Dropbox Business lets Uversity immediately delete files from that device the next time it comes online. Similarly, if an employee leaves, the company can easily reassign his or her files to another user. With these abilities, productivity and security both remain strong. The Uversity team also appreciates the solution’s easy-to-use administrative controls. “We’ve never had an IT person on staff, and Dropbox Business lets us maintain our do-it-yourself approach,” says Strauss. “So we can keep resources lean and use our capital to invest in product development, sales, and marketing.”

“At a national conference, I ran into a key prospect we were trying to reach. Using Dropbox Business, I walked him through our sales deck on my iPad. It really helped the conversation move forward.”

Jamie Glenn, CEO, Uversity

The Results

Mobile means business

With Dropbox Business, Uversity no longer has to deal with file size issues. Marketing and sales can download large multimedia presentations and webinars. Finance can access reams of spreadsheets, sales contracts, and partner agreements. And the product team can leverage volumes of real-time social and behavioral data. “With our large files and everyone working on a wireless network, availability could be a big issue for us,” says Strauss. “But Dropbox Business does a great job of managing bandwidth and transferring data.” Remote access to all that data is also critical to Uversity. By making files available everywhere, Dropbox Business has enabled the company to implement an active work-from-home policy. What’s more, Uversity has discovered that the power to access files on mobile devices is good for business. “At a national conference, I ran into a key prospect we were trying to reach,” recalls Glenn. “Using Dropbox Business, I walked him through our sales deck on my iPad. It really helped the conversation move forward.” With Dropbox Business, Uversity also enjoys greater peace of mind, knowing the right information is just a click away. “Dropbox Business is an indispensable part of our daily lives,” says Glenn. “We don’t ever have to think about it, so we can focus our attention on what we do best: helping students make the right college decisions.”

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