How to change your billing cycle to annual or monthly

Important: you must change your Dropbox subscription exactly the same way that you bought it. For example, if you bought your subscription from the Apple app store, you must change it from the Apple app store too.

When do plan changes take effect?

All changes to your billing date will take effect at the end of your current billing cycle. For example, if you want to move to a yearly subscription, you'll stay on a monthly subscription until the end of the month, and then switch to yearly. 

Note: If you purchased a subscription from Google Play, your payments can only be billed monthly. 

How to switch your billing date from the Apple App store

To change your billing from the Apple App store:

  1. On your iPhone or iPad, tap Settings.
  2. Tap your name.
  3. Tap iTunes & App Store. 
  4. Tap your Apple ID at the top of the screen, then tap View Apple ID. 
  5. Tap Subscriptions (about midway through the screen).
  6. Tap Dropbox.
  7. Select which subscription you’d like to switch to.
  8. Tap Confirm.
  9. Start the Dropbox app on your iOS device.
  10. Your monthly subscription will begin at the end of the current billing cycle. Look up your App Store subscription dates.

You may need to restart the Dropbox app to see these changes take effect.

How to change your subscription from dropbox.com

  1. Sign in to dropbox.com.
  2. Click on your Avatar in the top right corner.
  3. Click Settings.
  4. Click Plan.
  5. Click Change billing period.
  6. Choose your new billing cycle and click Confirm change.

How to switch the billing date of a Dropbox Business account

Team admins can change the billing cycle in the Admin Console:

  1. Sign in to dropbox.com with your admin account.
  2. Click Admin Console.
  3. Select the Billing tab.
  4. Click Manage plan.
  5. Click Switch billing period.
  6. Choose your new billing cycle and click Change plan.

Details about your new billing cycle and price are listed under your choice. When you change your billing period, you begin your new subscription at your next renewal date.

iOS only: How to switch the billing date from the Dropbox app

  1. In your Dropbox app, tap Account.
  2. Tap Billing Period.
  3. Select Billed monthly or Billed yearly.
How helpful was this article?

We’re sorry to hear that.
Let us know how we can improve:

Thanks for your feedback!
Let us know how this article helped:

Thanks for your feedback!

Community answers