1. Sharing files and folders
  2. Payments and billing
  3. Security and privacy
  4. Dropbox Business
  5. Syncing and uploads
  6. Sign-in help
  7. Desktop client and web app
  8. Manage account
  9. Space and storage
  10. Photos and videos
  11. Mobile
  12. Dropbox Paper

How do I add licenses or space to my Dropbox Business account?

If you're an admin for a Dropbox Business account, you can add more licenses by going to the Account page of the Admin Console.

Add licenses to your Dropbox Business account

  1. Click on Admin Console in the left sidebar.
  2. Click on Account in the sidebar.
  3. Click the Add licenses button at the top right.
Add licenses button
The Add licenses button

You can also quickly add licenses from your admin dashboard. Under Remaining licenses, click Add licenses. Learn more about the admin dashboard.

Add licenses button
The Add licenses link on the admin dashboard

Need more space?

Dropbox Business equips you with all the space you need. You'll be given 5 TB when you start your account (5 users). Each additional license you buy will give your team 1 TB of additional space. If you come close to approaching your limit, and are the admin of your account, contact us through the admin console and we'll work with you to accommodate your storage needs.

Some information on file numbers and account performance

The performance of the Dropbox application can decline if you have more than 300,000 files. This is a soft limit and depends highly on the hardware specifications of the computer running the Dropbox application. Some customers are able to have more files without issue. As a hard rule, we recommend never having more than 1 million files on any single computer.

If this appears to be causing syncing issues, you can use Selective Sync to select only certain files to sync to your computer, but still have them on the Dropbox website and on other computers.

Dropbox Business

This article refers to a feature unique to Dropbox Business. Dropbox Business is designed for projects, groups, and other organizations that want to share the same Dropbox storage quota with all of its members. If you're interested in learning more or want to sign up, visit the Dropbox Business webpage.