1. Sharing files and folders
  2. Payments and billing
  3. Security and privacy
  4. Dropbox Business
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  8. Manage account
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  10. Photos and videos
  11. Mobile
  12. Dropbox Paper

Why does my video get cut off when other people view it?

When Basic, Pro, or Business trial users share a video, the recipients can stream up to 15 minutes of it on dropbox.com. To view a longer video, recipients must download the file or watch it on a mobile app.

Note:

  • This limit only applies to recipients of a shared video. You can stream your own videos in their entirety on dropbox.com.
  • This limit does not apply to videos shared by Business users. Any recipient, regardless of their account type, can watch the full-length video.