The Dropbox add-in for Microsoft Outlook

This article discusses a feature that's currently only available via early access for Dropbox Business teams. If you're a Dropbox Business team admin, you can enable this feature for your team. If you're a Dropbox Business team member and you'd like to try this feature, please contact your team admin.

What does it mean for a Dropbox product to be in “alpha” or “beta?”

Dropbox has created an add-in that integrates with Microsoft Outlook. By connecting the Dropbox add-in to your Outlook account, you can:

  • Replace email attachments with a shared link to any file, big or small
  • Save email attachments that you receive directly to your Dropbox account
  • Ensure those with access to a file see updates to it (since shared links always point to the latest version of a file, whereas attachments are just a static copy)

Enabling the integration adds a Dropbox icon to the Outlook compose window. When you click this icon a pop-up window appears, allowing you to select from the contents of your Dropbox. A shared link to any selected file or folder will appear in the body of the email.

While this link looks like an attachment, it's in fact a shared link. This means no slow-down in sending emails, and no space limitations in your inbox.

System requirements

The Dropbox add-in for Outlook is available for email accounts hosted on Microsoft Exchange 2013 or later. This is available on the following:

  • Office365
  • Exchange Online
  • On-premise installations

Note: POP/IMAP email accounts like Gmail are not supported.

El complemento de Dropbox funciona con las siguientes versiones de Outlook:

  • Outlook on web
  • Outlook.com
  • On Windows, the Dropbox add-in is available on versions 2013 and 2016 of the Outlook desktop application
  • On Mac, the Dropbox add-in is available on version 2016 of the Outlook desktop application

Note: Outlook on mobile, and older versions of Outlook on your desktop, are not supported.

Team admins: install the Dropbox add-in on an Exchange server

  1. Follow these installation instructions from Microsoft.
    • Note: this requires Exchange Admin Center or PowerShell.
  1. When installing the add-in, choose Add from URL and paste the link https://www.dropbox.com/scl/fi/zj9g50xxx0quylgqbqli9/Dropbox%20Add-in%20for%20Microsoft%20Outlook.xml?dl=1
  2. Configure the availability of the add-in for your users:
    • Optional and disabled by default
    • Optional and enabled by default
    • Mandatory and always enabled

Once installed, the add-in is tied to your team’s email accounts, not their email clients. The add-in will appear with their email account in any supported Outlook client.

Team members: install the Dropbox add-in via Sideload

  1. Follow these installation instructions from Microsoft.
    • Note: Please ensure account compatibility before beginning setup. Refer to the top of this article for more info.
  1. When installing the add-in, choose Add from URL and paste the link https://www.dropbox.com/scl/fi/zj9g50xxx0quylgqbqli9/Dropbox%20Add-in%20for%20Microsoft%20Outlook.xml?dl=1

Once installed, the add-in is tied to your email account, not your email client. The add-in will appear with your email account in any supported Outlook client.

Configure and use the Dropbox add-in for Outlook

Once you or your admin install the add-in, you’ll see the Dropbox add-in available for use with your email account on supported email clients. To get started, simply click the Dropbox icon in the Outlook ribbon or email header to open the add-in, then sign into your Dropbox account.

Usuarios de Windows

The first time you use the add-in, some web browsers may display a security alert asking you to allow the Internet Low-Mic Utility Tool to open content. Click Allow to use the add-in.

Attach a file from your Dropbox account to an email

  1. When composing an email in Outlook, click the Dropbox icon to access your Dropbox account.
  2. Select the files or folders you’d like to include in your email.
  3. Click Insert link; a shared link is generated for each file or folder you select.

Save an attachment to your Dropbox account

  1. When you receive an email with attachments or Dropbox shared links, click the Dropbox button in the Outlook ribbon or email header.
  2. Select the attachments you’d like to save to your Dropbox account.
  3. Choose a location in your Dropbox to save the attachments.

Team admins: uninstall the Dropbox add-in

  1. Follow these un-install instructions from Microsoft.
    • Note: this requires Exchange Admin Center or PowerShell

Team members: uninstall the Dropbox add-in via Sideload

  1. Visit Outlook on the web.
    • Note: you can also uninstall from the desktop by following a similar set of steps in your Outlook client.
  1. Click the gear icon, and select Manage integrations.
  2. Select Add-ins.
  3. Click My add-ins.
  4. Locate Dropbox in the list of installed add-ins, and click Uninstall.

Known limitations

The Dropbox add-in for Outlook is currently an early access program, and there are some known limitations for the integration. Here’s a list of the issues we currently know about.

General functionality

  • Some parts of the add-in may only be available in English during the early access period

Managing shared links

If you use Dropbox Professional or Business, you can add passwords or expiration dates to shared links. However, to do so you must visit the Sharing page on dropbox.com. If a file you’re sharing already has a password enabled when you add it to an email, the shared link remains password protected.

Usuarios de Windows

  • The first time you use the add-in, certain web browsers may display a security alert asking you to allow the Internet Low-Mic Utility Tool to open content. You’ll need to click Allow to use the add-in.
  • On certain web browsers, the pop-up window for the add-in may be minimized by default. If the add-in button doesn’t respond when you click it, check your web browser windows to bring the pop-up window into view.

Signing out of Dropbox, or switching between Dropbox accounts

If you’re using the Dropbox add-in for Outlook and you want to sign out of Dropbox or to switch between Dropbox accounts:

  1. Click the Dropbox button to open the add-in.
  2. Click either the Save attachments or the Choose files button.

A pop-up window will appear where the sign out or switch account options will appear.

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