How do I remove a member from my Dropbox for Business account?
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If you're an administrator of a Dropbox for Business account, you can remove someone from the account at any time. Once the person is removed from the account, you can reassign the license and invite another person to the Business account.
When you remove a member, you'll be asked to choose one of these options:
- Deactivate the account: This option deactivates the user's account. The user will no longer have access to the account, and shared links created by the account will be disabled. Dropbox will also stop syncing files to the user's computers and mobile devices. Files that have already been synced to the user's Dropbox folder will remain on the user's hard drive(s) even after the account has been deactivated. (However, you can delete shared folders from the user's hard drive—see below.)
- Remove from the team only: This option will remove the account from the team, but the user will retain access to the account, including any shared folders associated with it. The account will also no longer take up a license. We recommend this option if the user originally converted a personal Dropbox to a Business account, and you want to let the user keep their personal files.
If the team member you'd like to remove or deactivate has access to shared folders, you may want to kick out the user from those folders first. This will remove the folders and their content from the user's account and computers. Any files that the user added to those shared folders will remain intact for other members.
- Sign in to your Dropbox for Business admin account.
- If necessary, make sure you've kicked out the team member from any shared folders (you won't get a chance to do this again).
- Click on Admin Console in the sidebar on the left.
- On the Members page, locate the member you'd like to remove.
- Click the gear icon to the right of their name and select Remove user from the menu.
- Select either Deactivate account or Remove from team, depending on whether you want the user to have access to the account after being removed from the team.
This article refers to a feature unique to Dropbox for Business. Dropbox for Business is designed for projects, groups, and other organizations that want to share the same Dropbox storage quota with all of its members. If you're interested in learning more or want to sign up, visit the Dropbox for Business webpage.
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