1. Sharing files and folders
  2. Payments and billing
  3. Security and privacy
  4. Dropbox Business
  5. Syncing and uploads
  6. Sign-in help
  7. Desktop client and web app
  8. Manage account
  9. Space and storage
  10. Photos and videos
  11. Mobile
  12. Dropbox Paper

How are shared folders different with Dropbox Business?

With Dropbox Business, a shared folder only counts once toward the overall storage quota for the team. That means you can share as many folders with teammates as you want and not worry about taking up the space of multiple accounts.

You can also share a folder with someone outside your team if your admin allows it. However, the size of the folder will take up both your team's storage quota and your external friend's quota, just like normal.

If your admin allows sharing with non-team members, then you'll still be able to make individual shared folders "team only" as needed.

Access individual shared folder settings

  1. Sign in to dropbox.com.
  2. Click Sharing from the sidebar on the left.
  3. Click the Options link to the right of the shared folder.
  4. Click Change to access the sharing preferences menu.

What is the team folder, and can I change or delete it?

Team folders are special types of shared folders that can be created by an admin. Team folders automatically appear in the Dropbox of every Dropbox Business member.

To recognize a team folder, reference the folder icon:

Team folder
Team folder on dropbox.com and Mac computers
Team folder
Team folder on Windows computers

All sub-folders of a team folder are automatically shared with your entire team. You can choose to share certain sub-folders with external collaborators. If you're the owner of a shared folder, you can easily keep company information in one place by dragging existing shared folders into the team folder from your desktop or move them at dropbox.com. It is not possible to share a Dropbox link to a team folder.

If you rename the team folder, it only changes locally for your account—it won't change for anyone else. If you changed the name of a team folder on your account but it still appears as the original name in the Team folder section of the Admin Console, this is likely the reason.

Unfortunately, there isn't a way to rename the team folder for everyone. If you wish to use a different name, you'll need to unshare the current team folder, create a new Team folder, and then migrate the files to the new Team folder.

Can I convert a shared folder to a team folder?

It's not possible to convert an existing shared folder into a team folder. Instead, you can create a new team folder from the Admin Console. Then, from the Dropbox folder on your computer, drag and drop the contents of the existing shared folder to the new team folder.

Dropbox Business teams share the same storage quota—how does this affect shared folders?

Dropbox Business membership allows each team member to access the team's quota pool. While this does reduce the likelihood that any one team member will go over a storage limit, this doesn't automatically mean team members automatically have access to team shared folders. Team members will still need to manually share folders.