1. Sharing files and folders
  2. Payments and billing
  3. Security and privacy
  4. Dropbox Business
  5. Syncing and uploads
  6. Sign-in help
  7. Desktop app and dropbox.com
  8. Manage account
  9. Space and storage
  10. Photos and videos
  11. Mobile
  12. Dropbox Paper

System requirements to run Dropbox

Dropbox recommends always applying the latest updates available for your operating system or device to ensure compatibility.

Desktop app

The desktop app runs on Windows, Mac OS X, and Linux operating systems. To run the Dropbox app on your computer you will need:


  • Vista
  • 7
  • 8
  • 8.1
  • 10


  • OS X Snow Leopard (10.6.8) up to macOS Sierra (10.12)

    • Note: Dropbox desktop app version 10.4.26 or higher is required for macOS Sierra (10.12)
    • Note: You may have a different experience than expected when using macOS Sierra (10.12). Learn more about Dropbox and macOS Sierra compatibility.
    • Note: Mac OSX 10.9 or above is required for Smart Sync.


See the advanced section at the end of this article for UI integration requirements.

  • Ubuntu 10.04 or higher
  • Fedora 19 or higher

In addition to a supported operating system, Dropbox requires a filesystem that supports extended attributes (xattrs). The default filesystems (ex. NTFS, HFS, ext4) for supported operating systems support extended attributes.


  • If you’re running a supported version of Windows but are prompted that your computer is unsupported, you may be running Dropbox in an unsupported configuration. Learn more.

Learn more

Support for IPv6

The Dropbox desktop app supports connecting on networks that utilize IPv6 addressing. To use IPv6, make sure your app is version 24.3 or later.

Dropbox automatically detects the address protocol in use on the network. If your internal network uses IPv6 addresses, then the desktop application operates within this environment.

Dual-stack (or native dual-stack) IP implementation

With a dual-stack IP implementation where both IPv6 and IPv4 are available, Dropbox uses the IPv6 network by default. If IPv6 addresses are slow to resolve, the app defaults to IPv4.

Note: LAN sync uses IPv4. If your network only supports IPv6, then you can’t use LAN sync.

For dropbox.com

You can transfer and download files from dropbox.com using most modern browsers, but dropbox.com works best on the two most recent versions of:

Note: Some features may not be fully supported on older versions of these browsers, or on browsers not listed above.

Mobile apps

Dropbox is also accessible via several mobile devices:

iPhone App

  • iOS 9 or later
  • iOS 9 compatible device
  • An Apple ID to access the App Store

iPad App

  • iOS 9 or later
  • iOS 9 compatible device
  • An Apple ID to access the App Store

Android App

  • Android OS 4.1 and up

Windows Phone App

  • A Windows Phone
  • Windows Phone 8.0 or higher
  • A Microsoft account to access the Windows Phone Store

Windows tablet App

  • A Windows tablet device
  • Windows 8.1 or Windows RT
  • A Microsoft account to access the Windows Store

Mobile browser

The mobile-optimized version of Dropbox should work on any web browser: http://m.dropbox.com

Dropbox Paper

Dropbox Paper is available at paper.dropbox.com and through the Paper mobile apps:


Dropbox Paper mobile apps

iOS app

  • iOS 9 or later
  • iOS 9 compatible device
  • iPhone, iPad, and iPod Touch

Android app

  • Android OS 4.4 or later

Learn more

Linux installer

Dropbox supports the following desktop environments:

  • Ubuntu (Unity) and GNOME Classic, full support using the package in our installation page.
  • XFCE is supported if the corresponding Nautilus dependencies are installed.
  • GNOME shell natively displays the file overlays, but requires the extension TopIcons to get the app indicator (tray icon).

If your desktop environment is not supported, you can use the Linux command line (CLI) to control Dropbox. Learn more.

Dropbox uses Qt 5.5, and as such needs the following software to work on desktop environments:

  • GTK 2.12 or higher
  • GLib 2.22 or higher
  • Libnotify 0.4.4 or higher
  • Libappindicator 1.0
  • Nautilus 2.30.0 or higher

The Nautilus installer source code has been released under an MIT license, and people have reported building from source on different versions of Gentoo, Arch Linux, OpenSUSE, and Debian. Your results may vary.

Running multiple applications

Dropbox works best when it is the only desktop application interfacing with the Dropbox folder. Multiple Dropbox desktop applications or other syncing applications interfacing with the same Dropbox folder is not supported.