1. Sharing files and folders
  2. Payments and billing
  3. Security and privacy
  4. Dropbox Business
  5. Syncing and uploads
  6. Sign-in help
  7. Desktop app and dropbox.com
  8. Manage account
  9. Space and storage
  10. Photos and videos
  11. Mobile
  12. Dropbox Paper

Enable or disable the camera uploads feature

Before you can enable camera uploads on your mobile device, you must either:

  • Connect your computer to your personal Dropbox account, or
  • Upgrade your personal account to Dropbox Pro

The camera uploads feature automatically adds the photos and videos from your phone, camera, SD card, or many other media devices whenever you connect it to your computer. The feature depends on Windows AutoPlay to work correctly. To locate AutoPlay settings:

  1. Open your computer's Control Panel.
  2. Click Hardware and Sound.
  3. Click AutoPlay.

Once you've verified that AutoPlay is configured, please check that you have the latest version of the Dropbox desktop application. You're then ready to use camera uploads.

Enable camera uploads

  1. Click the Dropbox icon in the system tray.
  2. Click the gear icon
  3. Select Preferences….
  4. Click Change AutoPlay Settings from the Camera Upload section.
  5. AutoPlay settings will appear in a new window.

    • To enable camera uploads, click the menu next to the media devices and select Import pictures and video using Dropbox
    • To disable camera uploads, click the menu next to the camera, phone, or other media device and select Take no action

The camera uploads feature will automatically upload the photos and videos from your phone, camera, SD card, or many other media devices whenever you connect it to your computer. Camera uploads settings are found in the desktop application preferences.

Enable camera uploads

To enable camera uploads, you'll need the latest version of the desktop application.

  1. Click the Dropbox icon in the menu bar.
  2. Click the gear icon.
  3. Click Preferences….
  4. Toggle Enable Camera Upload from the Import tab.

The camera uploads feature is only available on:

  • Windows desktops
  • Mac desktops
  • iOS mobile devices
  • Android mobile devices

The camera uploads feature automatically uploads photos and videos from your phone or tablet to your Camera Uploads folder. You can control camera uploads from your app settings.

Enable camera uploads

  1. Open the Dropbox app.
  2. Tap Recents.
  3. Tap the gear icon at the top of the screen.
  4. Tap Camera Upload.
  5. On the next screen, toggle the Camera Upload option on or off.

The camera uploads feature automatically uploads photos and videos from your phone or tablet to your Camera Uploads folder. You can control camera uploads from your app settings.

Enable camera uploads

  1. Open the Dropbox app.
  2. Tap Recents.
  3. Tap the gear icon at the top of the screen.
  4. Tap Camera Upload.
  5. On the next screen, toggle the Camera Upload option on or off.

The camera uploads feature can automatically upload photos and videos from your phone or tablet to your Camera Uploads folder. You can control camera uploads and how much bandwidth it uses from your app settings.

Enable camera uploads

  1. Open the Dropbox app.
  2. Tap the menu button.
  3. Tap the gear icon (or Settings, on older versions of the app).
  4. Scroll to the Camera Upload section.
  5. Toggle to either Turn on or Turn off Camera Upload.

By default, the camera uploads feature is set to only allow uploads while your device has a Wi-Fi connection. To change this setting:

  1. Tap the Menu button from the Dropbox app.
  2. Tap the gear icon (or Settings for older versions of the app).
  3. Scroll to the Camera Upload section.
  4. Under How to upload, choose Wi-Fi only or Wi-Fi or data plan.

    • You also have the option to limit uploads while on your data plan to files 25 MB and under

When manually uploading files, the Dropbox app uses whatever type of connection is available, including your data plan. If necessary, you can disable camera uploads in the Dropbox app settings.

The camera uploads feature automatically uploads photos taken with your phone to your Camera Uploads folder. You can control camera uploads from your app settings.

Enable camera uploads

  1. Open the Files, Photos, or Favorites tab.
  2. Tap (ellipsis).
  3. Select Settings.
  4. Tap Camera Upload.
  5. Toggle Camera Upload on or off.

The camera uploads feature automatically uploads photos taken with your tablet to your Camera Uploads folder. You can control camera uploads from your app settings.

Enable camera uploads

  1. Swipe right to open the Charms bar.
  2. Tap Settings.
  3. Tap Camera Upload.
  4. Toggle Camera Upload on or off.

Camera uploads and Dropbox Business accounts

  • Photos or videos added prior to April 9, 2014 remain in your work Dropbox
  • After April 9, 2014 camera uploads is only supported on personal Dropbox accounts
  • The Photos page on dropbox.com only shows the photos stored in your personal Dropbox

These changes were made to help you avoid mixing personal and work files. If you'd like to add photos and videos to a Dropbox Business account, you can select individual files and add them manually.

To enable camera uploads on your mobile device, you must either:

  • Connect your computer to your personal Dropbox account, or
  • Upgrade your personal account to Dropbox Pro

Learn more about storing photos in a Dropbox Business account.

Improve the upload speed of camera uploads

You can use the Dropbox desktop application to make camera uploads faster. Enabling camera uploads from the desktop app means your photos and videos will upload whenever you plug your mobile device into your computer. This should also increase your upload speeds.

To enable camera uploads from the desktop app:

  1. Make sure you have the most recent version of the desktop app installed.
  2. Click the Dropbox icon in your system tray or menu bar.
  3. Click the gear icon in the Notifications pane.
  4. Select Preferences.
  5. Click the Import tab.
  6. Check the box that says Enable camera uploads.
  7. You can set it to upload only photos, or both photos and videos.

The next time you plug in your phone, you will be asked whether you want to import your photos and videos from that device to Dropbox. Click yes, and camera uploads will run. From then on, any time you plug that device in to your computer, Dropbox automatically uploads new photos and videos.

The "waiting for faster network" message in camera uploads

Camera uploads displays the "waiting for a faster network" message when your device is:

  • Waiting for a 3G or faster connection (4G, WiFi, etc.)
  • In roaming mode (in this case the Dropbox app will not use your mobile data plan)
  • Connected to WiFi and data (2G or less), and there is an issue with your WiFi connection

Please verify that you have a strong WiFi connection. If this does not resolve the issue please try signing out and back in to the Dropbox app. To do this:

  1. Open the Dropbox app.
  2. Tap Recents.
  3. Tap the gear icon.
  4. Tap Settings.
  5. Tap Sign out from Dropbox.