1. Sharing files and folders
  2. Payments and billing
  3. Security and privacy
  4. Dropbox Business
  5. Syncing and uploads
  6. Sign-in help
  7. Desktop client and web app
  8. Manage account
  9. Space and storage
  10. Photos and videos
  11. Mobile
  12. Dropbox Paper

Can I use Carousel or Mailbox with Dropbox Business?

Both Carousel and Mailbox are intended for personal memories and correspondence, so they won’t connect with Dropbox Business accounts. It's also not possible to join a Dropbox Business team with a Dropbox account that is already connected to Carousel. If you have a personal account connected to your Dropbox Business account, you can log in to Carousel or Mailbox using that personal account. If you have not yet linked your accounts, click the button below:

Creating a new personal email address for use on a Business account

One other work-around is to transfer your Dropbox Business account to a new personal email address. When you attempt to the join the Dropbox Business team, you should be prompted to do so.

You'll need to make sure to choose a new personal email address. If you already have a Dropbox account with your personal email address, choose a different personal email address without a Dropbox account attached.

Then once you've joined the team, you can transfer files between your two personal Dropbox accounts until you have all files located on the same account.