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Invoices and receipts for Dropbox subscriptions

Invoices and receipts are issued for all Dropbox payments. You can view invoices and receipts for your payments in your Dropbox account.

If you're not sure which account a payment is for, you can look up a charge.

View an invoice or receipt for a Dropbox Pro subscription

When you purchase or renew Dropbox Pro, an invoice is issued. If you upgraded to a Dropbox Pro account from dropbox.com, you can find invoices and a transaction history on the payments section of Settings:

  1. Sign in to dropbox.com.
  2. Click your name to open the account menu.
  3. Select Settings.
  4. Click View billing history in the Subscription section.

Your transaction history lists all records, payments, adjustments, and refunds. There are two types of links: receipts and invoices. To see a specific transaction invoice or receipt, click the appropriate link.

You can also get an invoice for a Dropbox purchase made on the Apple App Store or Google Play Store.

Note: For privacy reasons, we can't provide receipts or invoices to anyone other than the account holder. If you have access to the account you can review and print your Dropbox payment details on dropbox.com. If you're not sure which account a payment is for, you can look up a charge.

View an invoice for a Dropbox Business account

If you're a team admin or billing contact of a Dropbox Business account, you can access your invoices and receipts in the Admin Console.

  1. Sign in to dropbox.com with your admin account.
  2. Click Admin Console.
  3. Select the Billing tab.
  4. Select Billing history.

There are two types of links listed: receipts and invoices. To see a specific transaction invoice or receipt, click the appropriate link.

Note: If you pay by manual invoice, you don't have a Billing history page. Instead, you receive invoices directly from our billing team. You can request a new invoice by emailing us. We don't offer invoicing for check or bank wire payments on Dropbox Business teams with fewer than 15 members.

If you don't see a transaction in this list, and you can use the Look up a credit/debit card purchase box to find your receipt.