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How do I find a deleted or missing file in my Dropbox account?

Dropbox backs up the latest version of your files and also saves all prior versions for 30 days (or longer if you have the Extended Version History add-on).

If a large number of files have been deleted, you may want to undo an entire deletion event.

Otherwise, you can restore files deleted within the past 30 days (or longer for Extended Version History users) using these steps:

Show deleted files in a folder

  1. Sign in to your account at dropbox.com. If you're a Dropbox Business user and have connected your personal and work accounts, remember to choose the right account from the bar on the left side.
  2. In your Dropbox folder or any subfolder, click the trash can icon above your list of files near the search box at the top of the page. All deleted files will appear in gray.

    The Show deleted files button
  3. To restore a file or folder, right-click on it and select Restore from the pop-up menu.

    Right-click on a deleted file or folder and select Restore

Still can't find what you're looking for?

  • Make sure you've spelled the name correctly. If you don't know the exact name, type in only the part of the name you're sure of. The results will show all items whose names contain the text you've entered, even if it's just a partial match.
  • The file or folder might belong to a shared folder that you're no longer a member of. In that case, check your list of current and past shared folders on your Sharing page and re-add a shared folder as needed.
  • If you're a Dropbox Business user and have connected your personal and work accounts, remember that you will need to sign in and select the right account. The restore and advanced search functions do not work across accounts, so the results will be account-specific. Even if you're signed in to both your personal and work accounts on the website, the functions will only return files from the account tab you are accessing at that point in time.