Customize invoices for Dropbox Business accounts

Dropbox Business admins can edit the information on invoices and receipts for their teams. They can edit the info on both past and future invoices. The following information is editable:

  • Billing name
  • Billing address, city, and state
  • Country code, postal code, and VAT ID (for future invoices only)

How do I edit the information on past invoices?

  1. Sign in to dropbox.com with your admin account.
  2. Click Admin Console.
  3. Click Billing.
  4. Click Billing history.
  5. Locate the invoice you'd like to change, and click Edit beside it.
  6. You can then change the billing name, billing address, city, or state.
  7. Once you're done editing, click Save changes.

Notes:

  • You cannot change the country code, postal code, or VAT ID on past invoices
  • To change the country code, postal code, or VAT ID on your payment information, edit your account payment method
  • The country and postal codes on an invoice must match the country and postal codes on your account's payment information
  • If you have a new tax rate and you'd like a refund for a previous bill, please contact Dropbox support using the contact info found in the Admin Console

How do I edit the information on future invoices?

  1. Sign in to dropbox.com with your admin account.
  2. Click Admin Console.
  3. Click Billing.
  4. Click Billing history.
  5. Click Edit invoice details in the right sidebar.
  6. You can then change the billing name, billing address, city, or state.
  7. Once you're done editing, click Save changes.

Notes:

  • If you change a VAT ID, any applicable tax rate changes will only be applied to future bills
  • To change the country code, postal code, or VAT ID on your payment information, edit your account payment method
  • The country and postal codes on an invoice must match the country and postal codes on your account's payment information
  • If you have a new tax rate and you'd like a refund for a previous bill, please contact Dropbox support using the contact info found in the Admin Console

 

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