Device approvals is a security and access feature for Dropbox Business teams on an Advanced or Enterprise plan. With device approvals, team admins can manage the devices that team members use to access their Dropbox Business accounts. Specifically, you can:
Start by navigating to the device approvals setting in the Admin Console:
With device approvals, you can limit the number of connected devices for team members. This limit can be set for computers and mobile devices. After a team member reaches the limit, they will no longer be able to connect devices. If they try to sign in to Dropbox on any additional devices, an error message appears.
Note: The Dropbox Paper mobile app is not included in device approvals. Team members will still be able to use the Dropbox Paper mobile app on any number of mobile devices. Learn more about using Dropbox Paper with Dropbox Business.
You can determine what happens when a team member disconnects approved devices. To do so, answer the following question:
What should happen when a member disconnects a computer or mobile device?
You can decide what happens when a team member exceeds the approved device limit by answering the following question:
What should happen to a member who’s already over the limits?
Team members on the exception list can connect as many devices as they would like. To add members to the exception list, answer the question:
Which members should be able to use as many devices as they want to connect to Dropbox?
To add team members to the exception list:
The admin of your team can limit the number of devices you can connect to your team account. A "Sign in failed" error message means that the device you’re connecting puts you over this limit.
You can remove a device if your team's settings permit it, and then connect the new device. If you aren't able to remove your own device, contact the admin of your team.