Member space limits

Member space limits are an account management feature, available to:

With this feature, team admins can limit the amount of Dropbox storage space team members use.

How do space limits work?

Member space limits help admins control how much Dropbox storage space a team member uses. Once a space limit is set, Dropbox sends notifications to team members:

  • When they reach 90% of their space allotment
  • When they hit 100% of their space allotment, or exceed this

Team members receive these notifications via email, and as desktop notifications through the Dropbox desktop app.

Team admins are also notified when a team member reaches these thresholds. Admins are notified via email, and a record is added to the activity logs.

Important note:

  • Users who exceed this limit don't lose Dropbox access or functionality. Dropbox continues to work like normal, even for team members who exceed their space allotment.

I'm a team admin—how do I set a space limit for team members?

  1. Sign in to dropbox.com with your admin account.
  2. Click Admin Console.
  3. Click Settings.
  4. Click Space.
  5. Select a space limit, and then click Confirm.

Important note:

  • Only team admins can set a space limits for team members

Can I set limits for individual team members, rather than my whole team?

No. At this time, you can only set limits for your entire team. However, you can always leave the setting at No limit, which allows all team members to continue using Dropbox like normal.

You can also set limits but then create a list of exceptions for those team members that shouldn't be limited:

  1. Sign in to dropbox.com with your admin account.
  2. Click Admin Console.
  3. Click Settings.
  4. Click Space.
  5. Click No exceptions.
  6. Enter the names or email addresses of team members who should be exempt from storage limits, and then click Done.

Can I set a custom space limit, rather than choose one of the preset options?

No. Currently, admins can only choose between one of the preset options.

Can team members still use Dropbox if they exceed the space limit?

Yes. Dropbox will continue to work like normal, even for team members who exceed their space allotment.

Users who exceed the space limit don't lose Dropbox access, and file sync, uploads, and downloads will all continue to function as usual.

What counts towards a space limit?

Any files or folders stored in a team member's Dropbox Business account count toward storage limits.

Important notes:

  • Team folders don't count toward storage limits—team folders are shared space owned by the team, rather than the individual
  • Team folders do count towards the team's overall space usage
  • Shared folders owned by a team member only count toward that person's storage limit
  • Shared folders owned by a non-team member but shared with a team member count toward that person's storage limit
Did this article answer your question?

We’re sorry to hear that. Let us know how we can improve:

Thanks for your feedback!

Community answers
    Community answers

      Other ways to get help

      Community

      Twitter support

      Guided help