Joining a team via membership request

With membership requests, admins can easily add members to a team. With membership requests, prospective members can request to join a Dropbox Business team or a free team, and the admin of the team can then accept the request.

Sections in this article:

How do I join a team using a membership request?

With membership requests, any Dropbox user with a verified email address on a company domain can request to join a team.

If you created your personal Dropbox with a personal email address:

  1. Sign in to dropbox.com.
  2. Click Team.
  3. Enter your work email address (if you have one), and click the Get started button.
    • If a team exists on the domain you enter, you will be prompted to join it.

If you created your personal Dropbox with a business or work email:

  1. Sign in to dropbox.com.
  2. Click Team.
  3. If a team has already been created on your domain, you’ll see a prompt to Join Team.
    • Note: You will need to wait for the admin to approve your request to join (if this setting is turned on for the team you are trying to join).

Specifics for Dropbox Business teams

If there is a Dropbox Business team on a company domain, Dropbox Basic and Plus users can request to join that team. If there is more than one team on a domain, users can see all available teams, but can join only one of them.

Once a user requests to join a Dropbox Business team, an email request is sent to the Dropbox Business team admin, who can approve or deny this request. If the admin approves the request and the team doesn't have enough open licenses, the team is billed for an additional license.

Dropbox Business admins can also manually approve or deny any outstanding requests in the Members tab of the Admin Console.

Change membership request settings on a Dropbox Business team

As the team admin of a Dropbox Business account, you can determine how members discover and join the team:

  1. Sign in to dropbox.com with your admin credentials.
  2. Click Admin Console.
  3. Click Settings.
  4. Click Membership.
  5. Choose how users can find and join your team.

Specifics for Dropbox free teams

If there are no Dropbox Business teams on a company domain name, Dropbox Basic and Plus users can join—or request access to join—any existing free teams through the Team tab. These users can also create a team.

Change membership request settings on a Dropbox free team

As the admin of a Dropbox free team, you can determine how users are able to join your team:

  1. Sign in to dropbox.com.
  2. Click Team.
  3. Click Settings.
  4. Toggle Membership approval settings.
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