Move a single account to a Dropbox Business team

If your organization has been sharing a single Dropbox Basic, Plus, or Professional account, moving to Dropbox Business will better enable admins to keep data secure and team members to work together effectively. Here are just a few of the benefits of collaborating with Dropbox Business:

  • Mitigate the risk of data loss and conflicted copies
  • Keep files more secure by ensuring each team member has separate sign-in credentials
  • Have better control over sharing, and built-in ways of removing members who are no longer a part of your team
  • Allow team members to keep personal and work files separate

These are just a few of the benefits. Fortunately, it's easy to move from a single shared account to Dropbox Business:

Step 1: Reset your password

To get started, we recommend resetting your Dropbox password. Since your colleagues will soon have separate accounts, you don't want them accessing your account moving forward.

  1. Sign in to your Basic, Plus, or Professional account on
  2. Click your avatar at the top of any page to open the account menu.
  3. Select Settings.
  4. Select the Security tab.
  5. In the Password section, click the Change password link.

Step 2: Upgrade your account and invite team members

Now, that you've reset your password, upgrade your Basic, Plus, or Professional account to Dropbox Business.

Once you've finished purchasing your Business account, you can invite colleagues to your team.

  1. Sign in to your admin account on the Dropbox website.
  2. Click Admin Console.
  3. Open the Members page and click Invite members.
  4. Enter the email addresses of those you'd like to invite, and then click Invite to team.
    • Note: Be sure to send invites using each person's own email address.

Step 3: Disconnect devices

Next, you can ensure that no other users are accessing your account by unlinking colleagues' devices from your account.

  1. Sign in to your admin account on the Dropbox website.
  2. Click your avatar at the top of any page to open the account menu.
  3. Select Settings.
  4. Select the Security tab.
  5. In the Devices section, click the X beside each device you would like to unlink.
    • Note: When unlinking, it is best to select "Delete files from this computer the next time it comes online?" Selecting this option will remotely wipe files from these devices, and remove the Dropbox folder.

Step 4: Accept the invitations

Each person you invited will receive an email invitation. They'll need to accept this invitation in order to successfully join your team.

Your colleagues will then be prompted to sign in to Dropbox again on their devices; they should use the same email address they used to join the team.

Note: When your colleagues first sign in and open the Dropbox folder, they may not have all of the necessary files in their accounts. Don't worry; this is because you haven't yet shared the appropriate folders.

Step 5: Set permissions for your folders

Now it's time to make any restructuring changes to your folders and share them with the appropriate colleagues. Since we have unlinked and remote wiped all of the devices connected to your account, you should be the only one who's able to see the files and folders in your account. This is a great opportunity to make sure that your folder structure and permissions are exactly how you like them before sharing them with the rest of the team.

Note: that now all of your colleagues are using separate accounts, you'll need to invite your colleagues to specific folders in order for them to have access.

As soon as your colleagues accept your invitations, the folders you've shared will automatically begin syncing to the devices of each new team member.

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