The new Dropbox Business plans

We're introducing an even better Dropbox, with powerful new features and a smarter Dropbox website. Dropbox Business is designed to make companies and teams more productive, collaborative, and secure.

We're also introducing a new set of Dropbox Business plans and pricing to help you better tailor Dropbox to your business needs.

The specifics of the Dropbox Business plan changes

What are the new Dropbox Business plans?

We're replacing our existing Dropbox Business and Dropbox Enterprise plans with three new plans:

  • Standard—for teams needing powerful storage, sharing, and collaboration tools
  • Advanced—for teams and businesses seeking more sophisticated admin, audit, and integration features
  • Enterprise—for larger businesses requiring scalable custom solutions with individualized support

Learn more about the features and pricing of each Dropbox Business plan.

  • Note: There's no change for teams on the Dropbox Education plan.

Why is Dropbox making these changes?

We're listening to our customers who asked for more flexibility in buying Dropbox Business. Now you'll be able to select the admin tools, storage levels, and support services that are right for your team.

My team is billed annually—when will the new plans take effect?

If your team is billed annually, your new plan will take effect on your annual renewal date in 2018.

For example, if your renewal date is December 31, then your new plan takes effect December 31, 2018. Until that date, your existing plan will remain the same, with no changes to your pricing or storage.

And, as an existing customer, you'll have free access to all of the features of the Advanced plan until your 2018 renewal.

My team is billed monthly—when will the new plans take effect?

If your team is billed monthly, your new plan will take effect on the first day of your monthly renewal in January, 2018.

For example, if your renewal date is on the 29th of the month, your new plan takes effect on January 29, 2018. Until that date, your existing plan will remain the same with no changes to your pricing or storage.

And, as an existing customer, you'll have free access to all of the features of the Advanced plan until your 2018 renewal.

My team already uses Dropbox Business. Will our pricing go up?

Your pricing may stay the same or increase, depending on which plan you eventually select.

Why is pricing increasing on some plans?

The pricing changes on some plans reflect the value we're adding to Dropbox Business through new features and products. The pricing changes allow us to continue investing in Dropbox. Building new, innovative solutions, and bringing more value to businesses.

How much storage is available on each Dropbox Business plan?

  • Standard—2 TB of total space, shared among all team members
  • Advanced—as much space as you need
  • Enterprise—as much space as you need

Learn more about storage on each Dropbox Business plan.

Can I purchase additional storage on the Standard plan?

We've limited storage levels (and admin features) in our Standard plan. We did this to accommodate customers more interested in team productivity and team management.

If you need more storage, try the Advanced plan, which gives teams as much space as they need. It also has additional admin and support tools.

API limits

With the new plans, you'll continue to get unlimited API access to most platform partners. However, there's a limit on API access for data transport:

  • Platform partners (excluding data transport): Unlimited API calls to SIEM, DLP, IDM, DRM, and dozens of platform partner categories
  • Data transport: 25,000 API calls per month

If you need to transport large amounts of data to Dropbox on an ongoing basis, contact your Dropbox account representative to discuss options to extend your API access.

Why are there API limits?

Limiting some API actions related to large-scale data transport ensures we can still offer teams on the Advanced and Enterprise plans as much space as they need. If you need options to extend your API access, contact your Dropbox account representative.

Can I purchase some of the Dropbox Business features a la carte?

No, buying features a la carte is not available at this time. If a particular feature is important to your business, consider buying the plan that offers it.

How will I be notified that my team's account is up for renewal?

You'll receive plenty of notice from Dropbox ahead of your renewal date. You'll receive multiple reminders from us, including:

  • Notifications directly in the Dropbox Admin Console
  • Emails to the email address associated with your Dropbox Business account

Note: Your account's team admin can change the email address associated with the account if needed.

Is anything changing with Dropbox Education?

If you're an educational institution on our Dropbox Education plan, your pricing and storage levels will not change. You'll get all the new features included in our new Advanced plan. Whether you're an existing or new Dropbox Education customer, you'll still be able to purchase the Dropbox Education plan when the new Dropbox Business plans take effect.

What about non-admin team members? Will their experience be different depending on the plan we choose?

No. The team member experience will remain the same across the three different plans. However, all three plans will include access to the new and improved dropbox.com.

Have further questions about this change? If you're a non-admin team member, ask your team admin to contact our support team via the Admin Console.

I'm not currently a Dropbox Business customer. Can I sign up for one of the new plans today?

Yes. New customers can purchase a Dropbox Business plan at any time.

What features are available for each Dropbox Business plan?

 

Standard

Advanced

Enterprise

Education

Sharing and file controls        
Sharing—admin sharing controls
Sharing—team member controls
Extended version history 120 days 120 days 120 days 120 days
Content manager

Basic functionality

Account and team administration        
Tiered admins
Enhanced audit logs
Sign-in as user
Account access        
Required two-step verification
Single sign-on (SSO)
Active Directory connector
User management        
Groups and group admin controls
Deleted user recovery
Suspend users
Device management        
Remote wipe
Device visibility

Basic functionality

Basic functionality

Device approvals
Devices API
Enterprise mobility management (EMM)
Network control
Domain ownership        
Domain verification and invite enforcement
Domain insights and account capture
Other features        
Dropbox Paper
See who has viewed a shared file
Full text search
Mobile access        
Mobile offline folders
Document scanner
Service and support        
Full email support
Live chat support
Phone support
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