How do I transfer a former team member's files to another member?

If you're the team admin or user management admin of a Dropbox Business team, you can use account transfer when you delete a team member's account from Dropbox Business or later on if it makes more sense (for example, after you've onboarded a new person who will need the files). Keep in mind that you can use account transfer just once for each member.

Delete a member's account and transfer

  1. Sign in to your admin account.
  2. Enter the Admin Console from the left sidebar.
  3. Click the Members tab.
  4. Click the gear icon for the person you want to remove and select Delete user from the menu.
  5. In the pop-up window, leave the selection at Yes to immediately transfer the deleted user's Dropbox files to another team member.
  6. Enter the recipient's name or email address (the recipient must be a member of your Business account).
  7. After choosing whether or not to use the remote wipe option, click Delete.

Transfer from an already deleted member

  1. Sign in to your admin account.
  2. Open the Admin Console.
  3. Click the Members tab.
  4. Next to Show, select Deleted from the dropdown.
  5. Click the gear icon to the right of the former member's name and select Manage files from the menu.
  6. Select the option to Transfer to another team member.
  7. Enter the recipient's name or email address and click Submit (the recipient must be a member of your Dropbox Business team).
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