{"en":"This page is not currently available in your language.","id":"Halaman ini sekarang belum tersedia dalam bahasa Anda.","ms":"Laman ini kini belum boleh didapati dalam bahasa anda.","es_ES":"Esta página no está disponible en tu idioma en este momento.","da_DK":"Denne side er i øjeblikket ikke tilgængelig på dit sprog.","fr":"Cette page n'est actuellement pas disponible dans votre langue.","de":"Diese Seite ist zurzeit nicht in Ihrer Sprache verfügbar.","en_GB":"This page is not currently available in your language.","pl":"Ta strona aktualnie nie jest dostępna w Twoim języku.","it":"Al momento questa pagina non è disponibile nella tua lingua.","nl_NL":"Deze pagina is momenteel niet beschikbaar in je taal.","nb_NO":"Denne siden er for øyeblikket ikke tilgjengelig på språket ditt.","ru":"На данный момент эта страница недоступна на вашем языке.","zh_TW":"此頁面目前沒有您語言的版本。","sv_SE":"Denna sida är för närvarande inte tillgänglig på ditt språk.","th_TH":"หน้านี้ยังไม่มีให้บริการในภาษาของคุณในขณะนี้","zh_CN":"本页面暂无您所需的语言版本。","ja":"申し訳ありませんが、このページは選択した言語ではご利用になれません。","pt_BR":"Esta página não está disponível no momento em seu idioma.","ko":"현재 이 페이지는 한국어 번역이 제공되지 않습니다.","es":"Esta página aún no está disponible en tu idioma.","uk_UA":"На даний момент ця сторінка недоступна на вашій мові.","en_AU":"This page is not currently available in your language."}

Overview: Web Session Control

Note: Web session control is not currently fully integrated with Paper web sessions.

  • When team members are signed out via web session control, their Paper web sessions may take up to six hours to expire.
  • When idle session is enabled, team members who are interacting with Paper will still be signed out of dropbox.com.

Web session control helps safeguard access to company data by allowing admins to control how long team members can be signed into dropbox.com. There are two different options for web session control:

  • Fixed session length: Allows admins to control the interval during which team members can be signed in to dropbox.com (for example, one week or one month).
  • Idle session length: Allows admins to control how long a team member can stayed signed in without interacting with dropbox.com (for example, 48 hours of inactivity).

Admins can use these controls independently, or together.

Note: Web session control will only affect team members’ access to dropbox.com. It won’t affect access to the Dropbox mobile or desktop app.

When team members reach the limit the admin has set, their web session will expire. When they try to take any action on dropbox.com, they’ll be signed out and be prompted to sign in again. Reaching the end of a web session limit won’t affect any file downloads that are in progress.

When admins set a fixed session length, the session is measured from the time a team member signs in and the sessions are calculated as a number of days. For example, if an admin selects one week, the fixed session will last for seven days from the time the team member signs in.

To adjust these settings, navigate to the web session control section of the admin console:

  1. Sign in to dropbox.com.
  2. Click Admin Console.
  3. Click Settings.
  4. Scroll down to Web session control to set fixed session length and idle session length. Admins can set one or both features.

Note: Reducing the fixed session length will sign out all team members. Admins may want to make this change at a time when it won’t disrupt their team.

We’re sorry to hear that. Let us know how we can improve:

Thanks for your feedback! Let us know how this article helped:

Thanks for your feedback!

Community answers

    Other ways to get help


    Twitter support

    Contact support