My computer is not supported

If you receive a message from Dropbox saying that you need to update your operating system, your computer may not meet our system requirements

To fix this issue, check that Dropbox is running on a supported operating system. If your operating system isn’t supported, update to a supported version.

Supported operating systems are listed in our system requirements

Compatibility mode on Windows computers

If you’re using a Windows computer, check that "compatibility mode” isn’t enabled for Dropbox. To use the Dropbox desktop app on a supported operating system, disable compatibility mode.

Learn more about compatibility mode.

Did this article answer your question?

We’re sorry to hear that. Let us know how we can improve:

Thanks for your feedback!

Community answers
    Community answers

      Other ways to get help

      Community

      Twitter support

      Guided help

      Other ways to get help

      Community

      Twitter support

      Guided help

      Other ways to get help

      Community

      Twitter support

      Contact support