If you're moving your Dropbox folder, Dropbox may not be able to create it in a new location if any of the following are true:
- Your hard drive, or the destination for the Dropbox folder, is low on space
- Files or folders are in use
- Incorrect folder permissions
- You're using symlinks or referenced files
It's possible that there's not enough room to move or save the entirety of the data stored in your Dropbox folder.
To check whether this is true for you, view your available hard drive space. If your hard drive is very low on disk space, you'll need to make space available in order to properly move the contents of your Dropbox folder to the new location.
Dropbox is not able to move some files to the new location if they are being used in other applications.
To resolve this issue, close any applications that are accessing files in your Dropbox folder before attempting to create the Dropbox folder in a new location.
Dropbox may not be able to create the Dropbox folder in the new location for two possible reasons:
- Folders in your Dropbox don't have correct permissions
- The destination where you're attempting to move your Dropbox folder doesn't have correct permissions
If either of these are true for you, follow these steps to troubleshoot file permissions: