The hidden "Dropbox" folder on Windows and Mac computers

If the Dropbox folder is renamed after you join a Dropbox Business team, the Dropbox app will create a hidden symlink with the old folder name ("Dropbox").

If your computer is set to show hidden files, this symlink may look like a secondary Dropbox folder on your computer. However, it isn't. Instead, this hidden symlink points to the new Dropbox folder from the old location path.

To remove hidden files, simply change your device settings.

Windows computers

Check to see if your Windows computer is set to show hidden files:

Mac

To remove hidden files:

  1. Open the Terminal app:
    • Click Applications, Utilities, and then Terminal
  2. Copy and paste the following line into the Terminal app, and then press Enter:
defaults write com.apple.finder AppleShowAllFiles NO

To show hidden files:

  1. Open the Terminal app:
    • Click Applications, Utilities, and then Terminal
  2. Copy and paste the following line into the Terminal app, and then press Enter:
defaults write com.apple.finder AppleShowAllFiles YES

Things to consider with the hidden symlink folder

  • Deleting files in the symlink folder will delete the original file
    • However, deleting the hidden symlink folder itself won't delete the main, renamed Dropbox folder
  • If your main Dropbox folder has been renamed, it may be best to leave the hidden symlink folder alone
  • The symlink folder does not use extra disk space on your computer or on Dropbox
  • Some programs on your computer may depend on the original Dropbox folder path name ("Dropbox") to function
Did this article answer your question?

We’re sorry to hear that. Let us know how we can improve:

Thanks for your feedback!

Community answers
    Community answers

      Other ways to get help

      Community

      Twitter support

      Guided help