What are the system requirements to run Dropbox?

To get the best experience, always keep your device updated with the latest version of the Dropbox app, and run it on a device with at least:

  • 500 MBs of hard drive space
  • 2GBs of RAM

To find your system requirements, choose your device or operating system:

Additional updates may be required to run:

System requirements for the Dropbox iOS mobile app

If you have an iPhone, iPad, or iPod touch and you want to run the Dropbox app, you need to use:

System requirements for the Dropbox Android mobile app

If you have an Android phone and you want to run the Dropbox app, you need to use:

System requirements for the Dropbox app for Windows 10 in S mode

If you’re using Windows 10 in S mode (the Universal Windows Platform) on your device and you want to run the Dropbox app, you need to use:

System requirements for the Dropbox app for Mac computers

If you have a Mac computer and you want to run the Dropbox app, you need to use:

System requirements for the Dropbox app for Windows computers  

If you’re using Windows (not in S mode), and you want to run the Dropbox app, you need to use:

System requirements for the Dropbox app for Linux computers

Essential requirements for Linux

If you’re computer is running Linux, and you want to run the Dropbox app, you need to use:

  • Operating system Ubuntu 14.04 or higher, Fedora 21 or higher
  • Glibc 2.19 or higher
  • The latest Dropbox app for Linux
  • A Dropbox folder on an ext4-formatted hard drive or partition
    • Note: ecryptfs is not supported, but Dropbox will continue to sync with supported file systems that are encrypted via full disk encryption (e.g. LUKS)

Note: If your device does not meet the operating system requirements, you may still be able to use the Dropbox desktop application, but results may vary. 

  • If you experience an issue and contact Dropbox support without the correct system requirements for Linux, you will be asked to use the correct system requirements

The full Dropbox app on Linux

In addition, if you’d like to get the full Dropbox desktop app, you need to use:

  • A computer capable of running the required operating system, and one of the following desktop environments:
    • GNOME shell (may need the TopIcons extension to get the tray icon)
    • Unity
    • GNOME Classic
    • XFCE with the corresponding Nautilus dependencies
  • These additional requirements, when applicable:
    • GTK 2.24 or higher
    • Glib 2.40 or higher
    • Libappindicator 12.10 or higher
    • Nautilus 3.10.1 or higher

The headless Dropbox app on Linux

If you’d like to run the Dropbox app “headless” (using the command line only), you only need the Dropbox app essential requirements. Then you can install the app and use the Linux Command Line Interface (CLI) to control the desktop app.

System requirements for dropbox.com

You can transfer and download files from dropbox.com using most modern browsers. However, dropbox.com works best on the two most recent versions of:

System requirements for Dropbox Paper and Dropbox Showcase

You can use Dropbox Paper and Dropbox Showcase on most modern browsers. However, they work best on the two most recent versions of:

Dropbox Paper mobile app

For iPhone, iPad, and iPod Touch:

For Android phone:

System requirements for IPv6 addressing

The Dropbox desktop app supports connecting on networks that utilize IPv6 addressing. 

Requirements

  • A updated version of the Dropbox desktop app
  • A working DNS64/NAT64 gateway

Dropbox automatically detects the address protocol in use on the network. If your internal network uses IPv6 addresses, then the desktop application operates within this environment.

Dual-stack (or native dual-stack) IP implementation

With a dual-stack IP implementation where both IPv6 and IPv4 are available, Dropbox uses the IPv6 network by default. If IPv6 addresses are slow to resolve, the app defaults to IPv4.

Please note that LAN sync uses IPv4. If your network only supports IPv6, then you can’t use LAN sync.

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