{"en":"This page is not currently available in your language.","id":"Halaman ini sekarang belum tersedia dalam bahasa Anda.","ms":"Laman ini kini belum boleh didapati dalam bahasa anda.","es_ES":"Esta página no está disponible en tu idioma en este momento.","da_DK":"Denne side er i øjeblikket ikke tilgængelig på dit sprog.","fr":"Cette page n'est actuellement pas disponible dans votre langue.","de":"Diese Seite ist zurzeit nicht in Ihrer Sprache verfügbar.","en_GB":"This page is not currently available in your language.","pl":"Ta strona aktualnie nie jest dostępna w Twoim języku.","it":"Al momento questa pagina non è disponibile nella tua lingua.","nl_NL":"Deze pagina is momenteel niet beschikbaar in je taal.","nb_NO":"Denne siden er for øyeblikket ikke tilgjengelig på språket ditt.","ru":"На данный момент эта страница недоступна на вашем языке.","zh_TW":"此頁面目前沒有您語言的版本。","sv_SE":"Denna sida är för närvarande inte tillgänglig på ditt språk.","th_TH":"หน้านี้ยังไม่มีให้บริการในภาษาของคุณในขณะนี้","zh_CN":"本页面暂无您所需的语言版本。","ja":"申し訳ありませんが、このページは選択した言語ではご利用になれません。","pt_BR":"Esta página não está disponível no momento em seu idioma.","ko":"현재 이 페이지는 한국어 번역이 제공되지 않습니다.","es":"Esta página aún no está disponible en tu idioma.","uk_UA":"На даний момент ця сторінка недоступна на вашій мові.","en_AU":"This page is not currently available in your language."}

How to change an expired password

Dropbox expires passwords periodically as a proactive security measure. If your password has expired, you’ll need to update it before you can access your Dropbox account again. You’ll also need to update your password before linking a new computer, phone, tablet, or API app.

If your password has expired, you’ll see this message the next time you try to sign in to dropbox.com:

How to update an expired password

To update an expired password, you’ll either need to reset your password through a linked device or follow these instructions:

  1. Open dropbox.com in your web browser.
  2. Try to sign in with your expired password.
  3. When you see the message above, enter the email address associated with your Dropbox account. 
    1. If you don’t see the message above, you can go directly to the password update page.
  4. Click Send Email.
  5. You should receive an email with a link to change your password. Click the link in this email, and follow the prompts to reset your password. 


What else can I do to keep my Dropbox account secure?

Dropbox will occasionally expire passwords to help keep your account secure. In addition to resetting your password, there are some additional steps you can take to keep your data safe:

For additional resources on keeping your accounts secure, please visit our security and privacy page.

We’re sorry to hear that. Let us know how we can improve:

Thanks for your feedback! Let us know how this article helped:

Thanks for your feedback!

Community answers

    Other ways to get help


    Twitter support

    Contact support