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Am I eligible for the A1 + Dropbox space promotion?

The Dropbox promotion for A1 devices makes it easy to access and share your most important files from anywhere.

If you sign up for one of the eligible A1 carrier tiers in Austria, you can earn 3 GB, 50 GB, or 100 GB of extra Dropbox space for up to two years.

To determine if you qualify for extra Dropbox space, contact your A1 customer care team.

Terms and eligibility

Do I need to pay for this promotional offer?

No. If you live in Austria, A1 pays for the promotional space for 6, 12, or 24 months (the length of the promotion depends on the promotion you're eligible for).

Can I transfer my promotional space to another Dropbox account?

No. Promotional space only applies to the Dropbox account first linked to your A1 account. Promotional space can’t be transferred to another Dropbox account.

I already have a Dropbox account. Am I eligible for an A1 promotion?

Both existing and new Dropbox users can redeem this promotion on eligible A1 carrier tiers in Austria.

I'm not seeing my extra space. Did I miss a step?

To unlock all promotional space, complete five out of the seven Dropbox Get Started steps.

Can I link multiple A1 accounts to the same Dropbox account?

No. Your Dropbox account can only be linked to one A1 account at a time.

How do I check if I've successfully redeemed the promotion?

  1. Sign in to dropbox.com.
  2. Click your avatar.
  3. Click Settings.
  4. Click Plan.
  5. Under Earn more space, you can see the A1 promotion and the expiration date.

I’ve accidentally deleted the pre-loaded Dropbox app on my device. Is there another way I can redeem the promotion?

  1. Reinstall the Dropbox app from the Google Play store.
  2. Once downloaded, sign in to or sign up for a Dropbox account in the app.
  3. Navigate to the account page on your A1 device and link your Dropbox account.
  4. Complete five out of the seven Dropbox Get Started steps.

How do I check when my promotional space expires?

  1. Sign in to dropbox.com.
  2. Click your avatar.
  3. Click Settings.
  4. Click Plan.
  5. Under Earn more space, you can see the A1 promotion and the expiration date.

What happens when my promotional space expires?

When your promotional space expires, your Dropbox space quota returns to what it was before. For example, if you have a Dropbox Basic account, your limit returns to 2 GB (along with any space you earned by referring people to Dropbox or through other promotions).

If you're over your space quota after the promotional space expires, you'll no longer be able to save new files to Dropbox. To add space to your account, consider upgrading to Dropbox Plus.

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