The Dropbox space promotion on ASUS computers

Some ASUS computers include a promotion for extra Dropbox space. This promotion is generally available on new ASUS computers purchased in select countries in May 2015 or later.

The amount of space, and the length of the promotion, depends on how you're prompted to download Dropbox on your new computer:

  • 25 GB for 6 months: If you see the Dropbox icon on your computer's desktop the first time you turn it on, then you’re eligible for 25 GB of space for 6 months
  • 25 GB for 12 months: If you see the Dropbox icon in your computer's Giftbox, then you're eligible for 25 GB for 12 months

If you don't see the Dropbox icon pre-loaded on your computer's desktop or Giftbox, then you're not eligible for this promotion. Read on to see additional terms and eligibility rules.

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Promotion terms and eligibility

The Dropbox space promotion on ASUS computers has the following terms for eligibility:

  • It's only available to new Dropbox users
  • You must link your ASUS device to a new Dropbox account
  • It can't be paired with any other offers
  • You can't redeem this offer if you've already claimed another Dropbox offer on this machine, even with a different Dropbox account

For how long is the promotional space valid?

  • 25 GB for 6 months: If you see the Dropbox icon on your computer's desktop the first time you turn it on, then you’re eligible for 25 GB of space for 6 months
  • 25 GB for 12 months: If you see the Dropbox icon in your computer's Giftbox, then you're eligible for 25 GB for 12 months

How can I check if my device is eligible?

Your ASUS device is likely eligible if one of the following is true:

  • The Dropbox installer came pre-loaded on the desktop of your ASUS device
  • You can access Dropbox via the Giftbox on your ASUS device

If I purchased multiple promotion-eligible devices, can I redeem the same offer multiple times?

No. Each Dropbox account can only redeem the ASUS device promotion once.

Can I transfer my promotional space to another Dropbox account?

No. The promotional space is not transferable once it has been redeemed.

Can I get the promotion on a refurbished or used device?

No. The promotional space is only available to the original buyer of a new, eligible device.

Redeeming the promotion

If your computer is eligible, there are three ways to redeem your space:

  • Using the Dropbox installer that came pre-loaded on the desktop of your ASUS device
  • Using the ASUS Recommended Apps
  • Using the ASUS Giftbox

Redeeming if the Dropbox installer was pre-loaded on the desktop of your device

For devices where Dropbox is pre-loaded, the Dropbox installer icon appears on the desktop of a computer when it’s first turned on. In this case, double-click this icon and follow the instructions to install and create a Dropbox account. Then complete at least five of the seven steps in our Get started guide.

Redeeming with ASUS Recommended Apps

When you turn on your ASUS machine for the first time, the Recommended Apps widget shows a selection of apps to install. Dropbox should already be checked. Click the Install button, then follow the instructions to finish the install and create a Dropbox account.

ASUS Recommended Apps

Redeeming with the ASUS Giftbox

Your ASUS device should come with the ASUS Giftbox, and Dropbox listed in the Exclusives section. This is true provided you don't already have Dropbox installed on your ASUS machine.

To install Dropbox, click the Install button, then follow the instructions and create a Dropbox account.

ASUS Giftbox

I'm unable to redeem the promotional space on an eligible device. Can you help?

If you're unable to redeem your promotional space from your eligible device, verify the following:

  • Did you link your ASUS computer to an existing Dropbox account?
    • This promotion is only for new Dropbox users
  • Did you complete at least five steps of our Get started guide?
  • Did you sign in to Dropbox with another Dropbox account?
    • You can only redeem the promotion with the Dropbox account created on the eligible device. You must also sign in to Dropbox with this new account on that device. The promotion may not be transferred between accounts. You can't redeem the promotion if you lost access the first email address used to create your Dropbox account.
  • Have you redeemed another ASUS promotion?
    • Each user is only eligible to redeem the same type of promotional deal once
  • Was your device refurbished or pre-owned?
    • The promotional space is only available to the original buyer of a new, eligible device
  • Did you install Dropbox with the installer shortcut on your desktop, or via the Dropbox link in the ASUS Giftbox?
    • If you previously installed another version of Dropbox, uninstall that version and then install Dropbox from your desktop or Giftbox

How do I check if I've successfully redeemed the promotion?

Verify your promotional space at your account page by clicking View all space earned.

When the promotion ends

The expiration date for your bonus space can be found on your account page by clicking View all space earned.

What happens when my promotional space expires?

When your promotional deal expires, your Dropbox space limit will automatically return to what it was without the promotional space. For example, after this promotion a Basic account returns to 2 GB (plus any space earned through referrals or other bonuses). If you're over your limit after expiration, you'll no longer be able to save new files to Dropbox. You can get more space by upgrading to Dropbox Plus.

Related articles

Terms of the Dropbox twelve-month space promotions for ASUS devices

For ASUS computers that have the Dropbox application pre-loaded, the promotion is available to the first user who (a) signs up for Dropbox, and (b) completes the Dropbox "Get Started" guide. The promotion is for a single Dropbox personal plan account to receive, for either six months or twelve months (depending on the ASUS device purchased), 25 GB of storage space in addition to the storage space Dropbox offers to users with free accounts. Each user is only eligible for one promotion of this type for a single account. The promotion may not be available to users who have previously received a Dropbox promotion through the purchase of a non-ASUS device. When the six-month or twelve-month promotional period ends, the 25 GB of promotional space added to a user's account on the Dropbox service is automatically removed. Use of Dropbox is subject to the Dropbox Terms of Service, Privacy Policy, and other terms available at http://www.dropbox.com/terms. Promotion not available in China, Cuba, Iran, North Korea, Sudan, Syria, or the region of Crimea.

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