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Dropbox promotion for Cox Cloud Drive customers

If you’re a Cox Cloud Drive customer, you may be eligible for a Dropbox promotion. We’re offering two different promotions, depending on your use of Cox Cloud Drive: 

  • If you used less than 25 GB of space on Cox Cloud Drive, you’re eligible for 25 GB of Dropbox space for six months
  • If you used more than 25 GB of space on Cox Cloud Drive, you’re eligible for a free trial of Dropbox Plus, including 1 TB of space, for three months

Promotion terms and eligibility

To be eligible for this Dropbox promotion:

  • You must have created an Cox Cloud Drive account 
  • Cox Communications must have notified you about this promotion

Redeeming the promotion

If you are eligible for this promotion, check the notice from Cox Communications to see which promotion you’re eligible for. The notice contains either a coupon code or a Dropbox website address.

Redeem your promotion for the 25 GB of space

In the notice from Cox Communications, you should see a coupon code.

Follow these steps to redeem your promotion:

  1. Copy the coupon code in the notice from Cox Communications.
  2. Visit dropbox.com/coupon.
  3. Paste the coupon code into the text field and click Submit.
  4. Sign in or create a Dropbox account.

Redeem your promotion for a free trial of Dropbox Plus

In the notice from Cox Communications, you should see a Dropbox web address. This web address is unique to you.

Follow these steps to redeem your promotion:

  1. Click the web address in the notice from Cox Communications. This opens a page where you can start your Dropbox Plus trial.
  2. Fill out the required information on this page. 
  3. Click Submit to start your free trial.

Note: The email address of Cox Cloud Drive and Dropbox account must be the same to redeem this promotion.

How do I check if I've successfully redeemed my promotion?

If you redeemed the 25 GB of space promotion, you can check by following these steps:

  1. Sign in to dropbox.com.
  2. Click your avatar and choose Settings.
  3. Click Account, or Personal.
  4. Click View all space earned. You should see your promotion, the amount of space, and when the promotion ends.

If you redeemed the Dropbox Plus trial promotion, you can check by following these steps:

  1. Sign in to dropbox.com.
  2. Click your avatar and choose Settings.
  3. Under Profile, you should see a banner that tells you how much time you have left on your trial.

What happens when my promotion ends?

If your promotion ends and you haven’t upgraded to Dropbox Plus or Business, your account automatically returns to a Dropbox Basic account. A Dropbox Basic account is free and has 2 GB of space by default. 

All your content remains in your account, even if you’re over your space limit. If you’re over your space limit after the promotion ends, you can’t save new files to Dropbox. You can get more space by upgrading to Dropbox Plus.

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