{"en":"This page is not currently available in your language.","id":"Halaman ini sekarang belum tersedia dalam bahasa Anda.","ms":"Laman ini kini belum boleh didapati dalam bahasa anda.","es_ES":"Esta página no está disponible en tu idioma en este momento.","da_DK":"Denne side er i øjeblikket ikke tilgængelig på dit sprog.","fr":"Cette page n'est actuellement pas disponible dans votre langue.","de":"Diese Seite ist zurzeit nicht in Ihrer Sprache verfügbar.","en_GB":"This page is not currently available in your language.","pl":"Ta strona aktualnie nie jest dostępna w Twoim języku.","it":"Al momento questa pagina non è disponibile nella tua lingua.","nl_NL":"Deze pagina is momenteel niet beschikbaar in je taal.","nb_NO":"Denne siden er for øyeblikket ikke tilgjengelig på språket ditt.","ru":"На данный момент эта страница недоступна на вашем языке.","zh_TW":"此頁面目前沒有您語言的版本。","sv_SE":"Denna sida är för närvarande inte tillgänglig på ditt språk.","th_TH":"หน้านี้ยังไม่มีให้บริการในภาษาของคุณในขณะนี้","zh_CN":"本页面暂无您所需的语言版本。","ja":"申し訳ありませんが、このページは選択した言語ではご利用になれません。","pt_BR":"Esta página não está disponível no momento em seu idioma.","ko":"현재 이 페이지는 한국어 번역이 제공되지 않습니다.","es":"Esta página aún no está disponible en tu idioma.","uk_UA":"На даний момент ця сторінка недоступна на вашій мові.","en_AU":"This page is not currently available in your language."}

How do I redeem the Dropbox promotion that comes with my device?

Dropbox has many partnerships with device manufacturers and service providers that give promotional space for a period of time. You may be eligible to redeem promotional space on your Dropbox account if you've recently gotten a new device or joined a plan with one of the following companies:

If eligible, you will need to sign in to your Dropbox account (or create a new account) from the Dropbox app on your device, and then complete our Get Started steps.

Note that the terms of each promotion differ. For detailed steps on redeeming a Dropbox space promotion, or to see terms specific to a promotion, click the name of a company above.

Even if you aren't eligible, there are several other ways to get more space.

How do I check if I've redeemed a promotion?

  1. Sign in to dropbox.com.
  2. Click your avatar at the top of any page.
  3. Click Settings.
  4. Click the Plan tab.
  5. Scroll to the Earn more space section.
  6. There will be an entry listed for all redeemed promotions with the corresponding amount of extra space earned.

How do I check when my promotional space expires?

  1. Sign in to dropbox.com.
  2. Click your avatar at the top of any page.
  3. Click Settings.
  4. Click the Plan tab.
  5. Scroll to the Earn more space section.
  6. There will be an entry for all earned promotional space with a corresponding expiration date.

What happens when my promotional space expires?

When your promotional deal expires, your Dropbox quota returns to 2 GB (and any additional space you earned through referrals or other bonuses). All of the files in your Dropbox folder are available to you on your computers, phones, and at dropbox.com; however, Dropbox stops syncing the files in your account and you can't add more files.

You can get more space by upgrading to Dropbox Plus or Professional.

We’re sorry to hear that. Let us know how we can improve:

Thanks for your feedback! Let us know how this article helped:

Thanks for your feedback!

Community answers

    Other ways to get help


    Twitter support

    Contact support