Quality Assurance Engineer

Engineering Team | San Francisco, CA

Dropbox is the home for your most important stuff—now we're bringing it to life with a growing family of products. As we scale our global brand, there’s plenty of space for you to grow alongside us and simplify life for millions of people around the world.

Our engineering team is architecting a family of products that handle over a billion files a day. We take on the complexities of technology that affect everyday life, so that people can get back to living and doing their best work.

As a Quality Assurance Engineer, you will work with a number of teams at Dropbox to maintain a high level of quality in the product. You will be joining a small team at a critical time to define the role and presence of Quality Assurance at Dropbox. Some projects that Quality Assurance Engineers are currently working on are: finding the most efficient ways to test the Dropbox product across dozens of platforms, designing the best ways to manage and incorporate quality feedback from Dropbox’s massive (300+ million) user base, identifying and smoothing out user pain points in the Dropbox product, growing a high-quality QA team and defining the QA mission, and lastly, testing, testing, testing!

Responsibilities

  • Ensure that Dropbox software is awesome and high-quality
  • Write and execute test plans, file bugs, and communicate with the team about issues
  • Identify and execute on opportunities to improve the QA process
  • Expand our end-to-end automated test coverage and build tools to help us test more efficiently
  • Interact with users to triage inbound bug reports and reproduce reported issues
  • Work with Engineering, User Ops, and Product Management teams to identify high-impact issues

Requirements

  • General facility with technology, able to learn new technologies quickly
  • Highly detail-oriented
  • Excellent communication skills
  • Fun to work with, gets along with others and is able to work effectively in a team
  • Commitment to quality and a positive, collaborative attitude and approach to testing
  • Extremely self-motivated; able to identify opportunities for improvement and tackle them, without external direction
  • Comfortable working in a fast-paced, constantly changing atmosphere
  • Smart and gets things done
  • At least 2-3 years of experience in quality assurance or equivalent
  • Bachelor's degree in a technical field preferred
  • Programming experience, especially in a professional setting, a plus
  • Test automation experience a plus

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