Director, Corporate Network Engineering and Collaboration Services

San Francisco, CA

Company Description

Dropbox is a leading global collaboration platform that's transforming the way people work together, from the smallest business to the largest enterprise. With more than 500 million registered users across more than 180 countries, our mission is to unleash the world’s creative energy by designing a more enlightened way of working. Headquartered in San Francisco, CA, Dropbox has more than 12 offices around the world.

Team Description

IT&S delivers technology strategy and solutions to our Dropbox business partners so they can work confidently, move fast, and scale effortlessly. We are the accelerator to the Dropbox business engine.  We think of our team as a future-focused city planner for the Dropbox neighborhoods. We source, build and implement the right technology solution, and fit it into exactly the right place so that everything meets the high bar that Dropboxers expect.

Role Description

The Director of Corporate Network Engineering and Collaboration Services manages a global team of technical experts that design, implement, secure, improve, and maintain the global Network and AV ecosystem. As the head of this critical function, you’ll have the opportunity to drive and influence the strategy and technical direction of services that directly impact all of Dropbox employees worldwide. This role will be responsible for leading the development and implementation of our end-state architecture road-map across these domains: you will set the direction, pace, and targets for the teams to pursue improvements in our services and drive overall performance.

You have a deep passion for building secure and reliable systems at scale in a dynamic and fast-moving environment. You are passionate about the development of talent and effectively partner with Key Leadership to deliver the right architecture solution across a diverse array of capabilities.

Responsibilities

  • Ability to grow and develop an incredible team of hardworking and motivated engineers, and continue to instill a culture centered around development, execution, and accountability.
  • Ensure your team continues to deliver extraordinary output and continuously seeks ways to deliver an outsized impact.
  • Implement as strategy to achieve enterprise availability by creating and maintaining an innovative and stable technology environment, ensuring that business needs are met, issues are resolved in an expedient manner, and root causes are identified.
  • Develop a high-level design for stable Network and AV environments that meet the needs of Dropbox, are shared with partners, and are compliant with current security, privacy, and audit requirements.
  • Lead collaboration efforts with teams across organizational boundaries with a focus on strong partnerships with key partners such as Security, Real Estate, Operations and Site Reliability Engineering.
  • Provide tactical and strategic input for budget, capacity management, team direction.
  • Provide succinct and clear communication and the ability to communicate at all levels of an organization.
  • Leverage automation and orchestration capabilities across the environment and establish process and procedures that promote efficiency, solving day-to-day user problems.
  • Demonstrable ability to plan, coordinate, support, and prioritize work and future requirements with excellent organizational and interpersonal skills.

Requirements

  • BS degree in Computer Science or related technical discipline.
  • 12 years of related work experience in fast-paced technology environments.
  • 10-12 years in Network engineering or AV infrastructure operations.
  • 5-7 years experience managing a Network and/or AV engineering teams.
  • Seasoned leader with strong technology experience including functional and domain knowledge.
  • Experience leading distributed teams across varying geographies.
  • Broad knowledge of LAN, WAN, voice and video technologies (e.g., routers, switches, wireless, firewalls, network and routing protocols, SDN, DNS, VoIP and their related traffic patterns).
  • High-level working knowledge of IT infrastructure and technologies (including: operating systems, servers, virtualization, storage, software development, and their related impacts as it pertains to network resources).
  • Extensive knowledge of data network architectures, topologies, hardware, software, transmission and signaling links and protocols.
  • Experience in cloud migration technologies and building resilient networks to support such endeavors.

Benefits and Perks

  • 100% company paid individual medical, dental, & vision insurance coverage
  • 401k + company match
  • Market competitive total compensation package
  • Free Dropbox space for your friends and family
  • Wellness Reimbursement
  • Generous vacation policy
  • 10 company paid holidays
  • Volunteer time off 
  • Company sponsored tech talks (technology and other relevant professional topics)
Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. A big part of that effort is our support for members and allies of internal groups like Asians at Dropbox, BlackDropboxers, Latinx, Pridebox (LGBTQ), Vets at Dropbox, Women at Dropbox, ATX Diversity (based in Austin, Texas) and the Dropbox Empowerment Network (based in Dublin, Ireland).

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