EMEA Sales Productivity Program Manager

Dublin, Ireland

Company Description

Dropbox is a leading global collaboration platform that's transforming the way people work together, from the smallest business to the largest enterprise. With more than 500 million registered users across more than 180 countries, our mission is to unleash the world’s creative energy by designing a more enlightened way of working. Headquartered in San Francisco, CA, Dropbox has more than 12 offices around the world.

Team Description

Our Business Strategy & Operations team sets and drives key business initiatives across the company. We complement and support product, engineering, sales, and marketing teams across three critical areas: corporate and business unit strategy, business planning and sales operations, and business systems and tools development.

Role Description

The primary emphasis of the Sales Productivity Program Manager role is to partner with the EMEA sales leadership, and other relevant groups, to develop and help to deliver compelling & effective enablement programs that will help set up the entire sales organization for success during their tenure at Dropbox.  
 
You: Self starter; comfortable with executing in a methodical and creative manner on defined goals, success factors, and key metrics. You love to innovate, create and execute in a rapidly changing environment, are results oriented, and are passionate about “sweating the details” to help the EMEA sales team build their skills and exceed their targets.  You will be responsible for creating, managing and driving enablement activity across our teams, ensuring that we are supporting their critical needs at a time of exciting business transformation.

 

Responsibilities

You’ll help deliver impactful ‘Customer Centric’ focused enablement programs aimed at reducing the ‘ramp time’ of our global sales population. This will include:
  • Experience in Sales enablement/productivity and program management 
  • Understand the training needs of the EMEA sales teams, to create and implement innovative, just-in-time enablement tools, sessions and techniques to that will decrease knowledge and skills gaps in our Sales org.
  • Act as the voice of Sales, engaging internal stakeholders to develop and help deliver iterative training, continually creating & refreshing content based on Sales needs, industry trends, product value and capabilities, competitive positioning, and internal processes.  
  • You will partner with the wider EMEA business to assist with training delivery where applicable. 
  • Ongoing coaching of sales reps to help strengthen their sales ability and confidence on the job.
  • You will coach subject matter experts in the business to design relevant training for the sales team and will assist in a “train the trainer” function to enable the business to deliver training to the EMEA sales org. This may include assisting in various appropriate training methods and media to enable the sales team on best use of marketing and enablement materials, positioning, value proposition, audience, competitive landscape etc.
  • Assist in designing onboarding sessions for new sales hires and delivering content for new hire classes. 
  • Manage the logistics of all sales training including new starter sales training on an ongoing basis. 
  • Provide operational, logistical, and organizational support for the EMEA Productivity team, communicate regular progress/status to key stakeholders in Productivity and Sales, and manage resources and project teams as needed
  • Help organize quarterly EMEA Sales Kickoffs and build content in partnership with Sales Leadership.

Requirements 

  • Experience in Sales enablement/productivity and program management 
  • Previous Sales Bootcamp/New starter training experience preferred 
  • Excellent coordination and organization abilities 
  • Excellent verbal and written communication skills
  • Understand the larger context within which a program exists, but be 100% comfortable with rolling up your sleeves, get in the weeds, and do what is needed to make that program successful
  • Demonstrated ability to establish and manage project priorities and timelines to achieve results
  • Hands-on content creation experience required, some experience with sales curricula development preferred
  • Ability to create & deliver content in an engaging and compelling manner
  • Executive presence, and proven ability to establish credibility with leadership
  • Deep understanding of structure and requirements of outbound sales organizations, quota carrying experience a definite plus!
  • Knowledge of Salesforce, WalkMe, Outreach, People.ai would be a definite plus!
  • Minimal travel required (10%)
Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. A big part of that effort is our support for members and allies of internal groups like Asians at Dropbox, BlackDropboxers, Latinx, Pridebox (LGBTQ), Vets at Dropbox, Women at Dropbox, ATX Diversity (based in Austin, Texas) and the Dropbox Empowerment Network (based in Dublin, Ireland).

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