HelloSign Senior Software Engineer, Admin Services

San Francisco, CA

Company Description

Dropbox is the world’s first smart workspace that helps people and teams focus on the work that matters. With more than 600 million registered users across 180 countries, we’re on a mission to design a more enlightened way of working. Dropbox is headquartered in San Francisco, CA, and has 12 offices around the world.

Team Description

Our Engineering team is working to simplify the way people work together. They’re building a family of products that handle over a billion files a day for people around the world. With our broad mission and massive scale, there are countless opportunities to make an impact.

Role Description

Are you someone who thrives on innovation, thinks creatively, and has a passion for building products your users love? If so, we want to hear from you.

Our customer base of 80,000 (and growing!) businesses already loves us, and now we’re thinking even bigger. In our push towards enterprise, we’re looking for skilled and motivated engineers to build tools and integrations that help our internal teams operate more effectively. Cross-functional teams across HelloSign use our admin tools to manage billing subscriptions, handle support requests, analyze our business, and much more. As a Senior Software Engineer of Admin Services, you would take ownership over these tools, participating in a strong internal feedback loop in order to ensure they’re built to the same high standards as our user-facing applications.

At HelloSign, we build our products with performance, scale, and security in mind. In addition to applying your extraordinary technical skills, you should also be able to put yourself in your colleagues’ shoes and think critically about how your work can boost the productivity of their efforts as we scale. We take pride in our work and want you to as well.

Responsibilities

  • Collaborate with teams across HelloSign to understand and build what is needed to improve the efficiency of our business as we scale
  • Extend and harden our existing admin application, and develop new API-driven tools and 3rd party integrations to unblock, automate, and simplify internal workflows
  • Work within our product applications and microservices to enhance our analytics to help Product & Marketing make more informed decisions
  • Add product features to make HelloSign more flexible for users, salespeople, support agents, and engineers
  • Take full, end-to-end ownership of products that enable internal teams, from implementation to deployment

Requirements

  • You have 4+ years of professional software development experience
  • You’re comfortable talking about technical issues and solutions with cross-functional teams
  • You’re enthusiastic about building tools with reliability and long-term support in mind
  • You’ve demonstrated strong engineering and coding fundamentals with your hands-on experience building and maintaining production applications. Experience in PHP and/or Java is a plus!
  • You’re great with relational databases
  • You enjoy mentoring engineering team members at all levels
  • You advocate for code quality, automated testing, and other engineering best practices
  • It’s a big plus if you have experience building tools for internal teams
  • You can apply good judgment and can maintain confidentiality of sensitive data

Benefits and Perks

  • 100% company paid individual medical, dental, & vision insurance coverage
  • 401k + company match
  • Market competitive total compensation package
  • Free Dropbox space for your friends and family
  • Wellness Reimbursement
  • Generous vacation policy
  • 10 company paid holidays
  • Volunteer time off
  • Company sponsored tech talks (technology and other relevant professional topics)

About HelloSign, A Dropbox Company:

We believe that the way business gets done today is broken. That’s why we’re dedicated to simplifying work for everyone - from small startups to large enterprise companies. Millions of individuals and over 80,000 companies world-wide trust the HelloSign platform – which includes eSignature, digital workflow and eFax solutions – to automate and manage their most important business transactions.

With a sharp focus on user experience and a lust for innovation, HelloSign is on a mission to Simplify Work.

Life at HelloSign:

Our HQ office is located in San Francisco Mission Bay near the UCSF Medical Center and we have a number of team members distributed across the US! Just over 150 employees, we are growing the company deliberately, with a keen eye towards maintaining a culture that values lifestyle, fun and continuous improvement. We were awarded the Hirepalooza Culture Award for Lifestyle in 2015 and the Healthy Mothers Workplace Bronze Award in 2016 and 2017. In 2018, we won SF Business Times' Best Places to Work Award for Small Employers. We continue to maintain an overwhelmingly positive presence on Glassdoor and The Muse.

We have raving fans who love what we make

  • We're user-focused and product-driven
  • We're always evolving with an eye towards improvement
  • We're committed to building a product people want
  • We thrive on collaboration and learning from each other
  • We have a supportive, familial atmosphere
  • We work in an open, airy, creative space
  • We laugh a lot
  • And we'll never forget your birthday!
Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. A big part of that effort is our support for members and allies of internal groups like Asians at Dropbox, BlackDropboxers, Latinx, Pridebox (LGBTQ), Vets at Dropbox, Women at Dropbox, ATX Diversity (based in Austin, Texas) and the Dropbox Empowerment Network (based in Dublin, Ireland).

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