UX Writing Manager

San Francisco, CA

Company Description

Dropbox is the world’s first smart workspace that helps people and teams focus on the work that matters. With more than 600 million registered users across 180 countries, we’re on a mission to design a more enlightened way of working. Dropbox is headquartered in San Francisco, CA, and has 12 offices around the world.

Team Description

Our Research & Design team crafts delightful experiences that make people's lives easier. We're a close-knit, collaborative group, guided by a highly iterative user-centered design process. Combining research, data, and thoughtful critique, we're discovering needs and solving fundamental problems that impact work and life for millions of people around the world.

Role description

We’re looking for a skilled, supportive manager to join our writing leadership team. We’re proud to have one of the strongest UX writing teams out there, and we’d love your help writing our next chapter!

Responsibilities

  • Manage and mentor several UX writers 
  • Work with writing leads to set strategy for our team 
  • Contribute to strategy and planning for your product groups
  • Keep our writing clear, consistent, human—and Dropboxy
  • Foster cohesive content design across products and platforms (web, desktop, mobile)
  • Work closely with product design, research, brand, engineering, product, and marketing leads and ICs

You’re great at… 

  • Writing! You’re clear, coherent, and on-point
  • Coaching writers in their craft and career goals
  • Developing and improving processes
  • Scoping and prioritizing projects 
  • Gracefully giving, interpreting, and responding to feedback
  • Embracing opportunities to work with cross-functional peers 
  • Creating a shared vision and ways to support it (forest and trees)
  • Helping your team keep an eye on the big picture (forest, not just trees)
  • Modeling maturity and work-life balance 

Requirements

  • 7+ years writing or editorial experience
  • 3+ years of in-product writing experience
  • 2+ years managing people and initiatives  
  • Experience building editorial styles or language systems
  • Excellent communication skills, in person and over VC
  • A portfolio of UX writing (please send with your application)
Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. A big part of that effort is our support for members and allies of internal groups like Asians at Dropbox, BlackDropboxers, Latinx, Pridebox (LGBTQ), Vets at Dropbox, Women at Dropbox, ATX Diversity (based in Austin, Texas) and the Dropbox Empowerment Network (based in Dublin, Ireland).

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