Product Manager - Enterprise

San Francisco, CA

Company Description

Dropbox is the world’s first smart workspace that helps people and teams focus on the work that matters. With more than 600 million registered users across 180 countries, we’re on a mission to design a more enlightened way of working. Dropbox is headquartered in San Francisco, CA, and has 12 offices around the world.

Team Description

Our Product team advocates for our users and our business, setting the vision for our growing family of products. We use data, research, strategy, and empathy to guide multidisciplinary teams toward a common goal, balancing diverse perspectives and empowering our teams to do great work. As we scale globally, there’s plenty of space for you to grow alongside us and simplify life for millions of people around the world in team that always focuses on we, not I, and creates delightful products that are worthy of trust.

Role Description 

In this role, you will define the future of Dropbox for enterprise. Dropbox enterprise enables users to bring the product they know and love to get their work done. In this role, you will help define what success means for the enterprise business and what the future of work means for the knowledge worker and their teams. 
 
You will be focused on crafting these critical experiences for our end users and buyers. You will be expected to have a balanced portfolio of product investments that range from helming existing user bases and keeping them happy to making calculated swings at large initiatives. You’ll be working with an amazing team of hardworking, passionate product managers, engineers, designers and marketers from across teams and functions.

Responsibilities

  • Be a key player in the ownership of the Dropbox Enterprise offering: A unique product that bring consumer grade UX and effectiveness while catering to buyers such as IT 
  • Own key pieces of our roadmap that satisfies the buyer and user journeys across verticals and companies of varying employee size. 
  • You are responsible for painting a picture that enables our customers and prospects to go on a multi year journey with Dropbox while keeping their users happy and the buyers bought in
  • Be the voice of the customer and help provide context, empathy and rationale behind customer needs. Less “customer wants a feature”, more “they want to solve a problem that helps with ..”
  • Work with Engineering, other product managers, design, analytics counterparts to facilitate well rounded decision making with a bias for action and calculated risks
  • Work with Customer Success, Sales, and Marketing to facilitate rapid time to value for our customers and prospects
  • Help balance your product’s long-term roadmap with its backlog of issues and bugs. Be an expert at prioritization.
  • Drive intuitive user interfaces which delight our customers and address the transition to more complex and sophisticated products that enterprise customers demand.
  • Deliver crisp product requirements to engineering. Remove obstacles from the path to shipping.
  • Have a solid understanding of the enterprise sales motion including how you and your product can best support key players such as sales engineers, partners like system integrators, professional services, and enterprise account executives.
  • Make data-informed decisions. Know how you’re measuring success before starting any project. Obsess over your KPIs. Know when to commit more or less resources.
  • Effectively communicate across all departments in the company.
  • Embody our core values and uphold our unique company culture. We value diversity and inclusion, and encourage our team members to be their authentic selves at work.

Requirements 

  • You have 2 - 4 years of experience in an analytics, data or a Product Manager role, ideally at an enterprise B2B SaaS company.
  • You have experience working on a web native product in a dynamically fast-growth environment.
  • You have a successful track record for owning a mid-stage product that’s still growing quickly.
  • You not only welcome feedback from customers and teammates but you thrive on it.
  • You develop empathy for customers resulting in an uncanny ability to build things that they want and need.
  • You are a skilled communicator who can motivate, lead and champion a product without authority.
  • You take extreme ownership of your product. The buck stops with you.
  • You possess an analytical mindset that makes data-informed decisions. Bonus points for the ability to effectively use – A/B testing tools, analytics tools, and other front-end tools.

Benefits and Perks

  • 100% company paid individual medical, dental, & vision insurance coverage
  • 401k + company match
  • Market competitive total compensation package
  • Free Dropbox space for your friends and family
  • Wellness Reimbursement
  • Generous vacation policy
  • 10 company paid holidays
  • Volunteer time off 
  • Company sponsored tech talks (technology and other relevant professional topics)
Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. A big part of that effort is our support for members and allies of internal groups like Asians at Dropbox, BlackDropboxers, Latinx, Pridebox (LGBTQ), Vets at Dropbox, Women at Dropbox, ATX Diversity (based in Austin, Texas) and the Dropbox Empowerment Network (based in Dublin, Ireland).

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