Business Analyst Intern (Summer 2020)

San Francisco, CA

Company Description

Dropbox is the world’s first smart workspace that helps people and teams focus on the work that matters. With more than 600 million registered users across 180 countries, we’re on a mission to design a more enlightened way of working. Dropbox is headquartered in San Francisco, CA, and has 12 offices around the world.

Team Description

ITS delivers business technology strategy and solutions to our Dropbox business partners so they can work confidently, move fast, and scale effortlessly. We aspire to be the connective tissue to the core business of Dropbox as a partner of choice that accelerates and simplifies outcomes. We source, build and implement the right technology solution, and fit it into exactly the right place so that everything meets the high bar that Dropboxers expect.

Team Description

The HRIS team sits within ITS at Dropbox, and supports all HR Technology across Dropbox including but not limited to Workday, Greenhouse, Reflektiv, RedCat etc. The team works closely with our business stakeholders from requirements gathering through post production on implementing new features and functionality for existing technology and from the RFP process through implementation for new technology. 

Role Description 

We’re looking for a Business Analyst Intern to join the HRITS group within ITS. In this role you will work with the team on process documentation and application design/review. Interns will be provided with mentorship and feedback throughout their internship and may be considered for a full-time offer upon graduation pending business need and performance.


  • Participate in business requirements gathering, and understanding process design
  • Update and maintain documentation across various platforms
  • Assist PM and Business Analysts with creating documentation around existing and new initiatives
  • Assist with special projects as needed


  • Current Juniors pursuing their BS/BA. 
  • General Business degree with previous experience or coursework focused on procurement, operations, supply chain, or human resources
  • Self-motivated and results-oriented, and thrives in a fast-paced, collaborative environment
  • Passion for technology and Dropbox!
  • A plus if you have general human resources/business knowledge and proficiency in Excel related data analytics. 
Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. A big part of that effort is our support for members and allies of internal groups like Asians at Dropbox, BlackDropboxers, Latinx, Pridebox (LGBTQ), Vets at Dropbox, Women at Dropbox, ATX Diversity (based in Austin, Texas) and the Dropbox Empowerment Network (based in Dublin, Ireland).

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