Customer Engineering Developer - Location Flexible - Veterans Encouraged to Apply

San Francisco, CA; Remote - US

Company Description

Dropbox is now a Virtual First company, which means work outside of an office will be the primary experience for all employees. Being Virtual First also means the location of our employees is targeted but flexible. If “Location Flexible” is listed in the job title of a role, the role can be located in any of the states where Dropbox is authorized to do business.** Some roles (including those which do not have “Location Flexible” in the job title), however, may have to be co-located with their teams in certain locations. Please work with your recruiter and your hiring manager to understand any location constraints of a particular role and to communicate your location preferences. **Dropbox is authorized to do business in many, but not all, states. If you are not located in or able to work from a state where Dropbox is registered, you will not be eligible for employment. Please speak with your recruiter to learn more about where Dropbox is registered.

Dropbox is one place to keep life organized and keep work moving. With more than 600 million registered users across 180 countries, we’re on a mission to design a more enlightened way of working. Dropbox is headquartered in San Francisco, CA, and has offices around the world. For more information on our mission and products, visit dropbox.com.

Team Description

Our Engineering team is working to simplify the way people work together. They’re building a family of products that handle over a billion files a day for people around the world. With our broad mission and massive scale, there are countless opportunities to make an impact.

Role Description 

The Customer Engineering/Supportability Platform team is looking for a full stack developer to help launch a new platform. We are looking for an engineer that has a strong customer focus and has delivered features with direct customer interaction. The ideal candidate needs to be comfortable across the full technology stack as they will be expected to understand the core Dropbox systems while delivering the frameworks and tools to enable customer solutions. This engineer will be expected to ramp quickly on the entire Dropbox system and must be able to execute and deliver with little guidance or process. The candidate must care deeply about code quality, robust testing and engineering as a discipline.

Responsibilities

  • Build and scale the supportability of customers by engineering robust and elegant solutions
  • Work on solutions as a full-stack developer which ensure our features are fully supportable by both our internal and external teams
  • Collaborate with other cross functional teams to drive long term strategic projects and OKRs
  • Be comfortable leading small to medium sized projects from inception to delivery
  • Develop features and functionality to help Customer Support organization

Requirements 

  • You have 2+ years of software engineering experience
  • You are an expert application developer, comfortable in back end
  • You have experience working on Python, react, typescript, high volume SQL/NoSQL data stores
  • Military veterans strongly encouraged to apply!  Leadership, integrity, teamwork, and global perspective are just a few of the skills learned through Military service. At Dropbox, we value the experiences of current and previous members of the U.S. Armed Forces. This role is open to any qualified candidate, however we have identified that the qualifications for this role match many of those who have served in the U.S. military. If you are a veteran please be sure to mark your veteran status at the bottom of the application. You can read more about our commitment to hiring veterans at dropbox.com/jobs/Veterans.
Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. A big part of that effort is our support for members and allies of internal groups like Asians at Dropbox, BlackDropboxers, Latinx, Pridebox (LGBTQ), Vets at Dropbox, Women at Dropbox, ATX Diversity (based in Austin, Texas) and the Dropbox Empowerment Network (based in Dublin, Ireland).

Benefits and Perks

  • Generous company contribution toward individual medical, dental, & vision insurance coverage
  • 401k + company match
  • Market competitive total compensation package
  • Free Dropbox space for your friends and family
  • Wellness Reimbursement
  • Generous vacation policy
  • 10 company paid holidays
  • Volunteer time off
  • Company sponsored tech talks (technology and other relevant professional topics)

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