Product Manager, DocSend

San Francisco, CA; Remote - US

Company Description

Dropbox is now a Virtual First company, which means work outside of an office will be the primary experience for all employees. Being Virtual First also means the location of our employees is targeted but flexible. If “Location Flexible” is listed in the job title of a role, the role can be located in any of the states where Dropbox is authorized to do business.** Some roles (including those which do not have “Location Flexible” in the job title), however, may have to be co-located with their teams in certain locations. Please work with your recruiter and your hiring manager to understand any location constraints of a particular role and to communicate your location preferences. **Dropbox is authorized to do business in many, but not all, states. If you are not located in or able to work from a state where Dropbox is registered, you will not be eligible for employment. Please speak with your recruiter to learn more about where Dropbox is registered.

Dropbox is one place to keep life organized and keep work moving. With more than 600 million registered users across 180 countries, we’re on a mission to design a more enlightened way of working. Dropbox is headquartered in San Francisco, CA, and has offices around the world. For more information on our mission and products, visit dropbox.com.

Team Description

Our Engineering team is working to simplify the way people work together. They’re building a family of products that handle over a billion files a day for people around the world. With our broad mission and massive scale, there are countless opportunities to make an impact.

About DocSend, a Dropbox Company

DocSend is shaping the future of how businesses put documents to work. Our 17,000 customers rely on us to send documents or folders with a single link, track who’s interacting with those documents, and get key contracts and NDAs signed. From founders to sales teams, we power the most important documents while delivering unparalleled security and control.
 
DocSend engineering believes in quality, collaboration, and fun. We’ve got everything from diverse leadership to team outings. We always want to better ourselves, and as engineers, we do that by focusing on creating better solutions, better code, and a better skill set. Together, we collaborate, support, and inspire each other to grow and take ownership across the product.

Role Description

We are looking for a passionate, versatile Product Manager that can collaborate cross-functionally to ship delightful products that will set the standard for how businesses send, track, and control their most critical materials.  You must have a track record of shipping user-focused products, conducting user research, working cross-functionally with engineering, support, marketing, customer success, and design.  In this role you will work directly with an engineering team to develop new, user-facing features and functionality.  It will be your job to deeply understand our business and our users’ needs and advocate for solutions that advance both.  You will gather feedback, set goals, help engineers make tradeoffs, and coordinate the launch of each new project.  After launch, you’ll be responsible for developing meaningful metrics and tracking them over time to establish a program of continuous innovation and improvement.

Responsibilities

  • Build a powerful product that’s easy to learn, simple to use, and grows to meet its users’ complex needs.
  • Develop a deep understanding of our users using all the means at your disposal, including direct interviews, focus groups, surveys, and operational and support data.
  • Create a program of continuous improvement for the product including a prioritized roadmap of features and capabilities that engages our users and motivates our development teams.
  • Realize big, impactful initiatives from start to finish, articulating a vision, gathering and scoping requirements, planning and coordinating development, and shipping iterative improvements.
  • Launch highly visible, well documented features and improvements with pace and quality, collaborating with marketing, support, customer success, and sales.
  • Define new product goals working closely with engineers, designers, senior leaders, and other PMs.

Requirements

  • 3 - 6 years of experience working on a user-facing product
  • Comfort with using data to make technical product decisions
  • A deep curiosity about our users and their businesses
  • A track record of building and shipping user-friendly products
  • A passion for building teams and making your colleagues successfulExcellent written and verbal communication skills 
  • A keen eye for details
Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. A big part of that effort is our support for members and allies of internal groups like Asians at Dropbox, BlackDropboxers, Latinx, Pridebox (LGBTQ), Vets at Dropbox, Women at Dropbox, ATX Diversity (based in Austin, Texas) and the Dropbox Empowerment Network (based in Dublin, Ireland).

Benefits and Perks

  • Generous company contribution toward individual medical, dental, & vision insurance coverage
  • 401k + company match
  • Market competitive total compensation package
  • Free Dropbox space for your friends and family
  • Wellness Reimbursement
  • Generous vacation policy
  • 10 company paid holidays
  • Volunteer time off
  • Company sponsored tech talks (technology and other relevant professional topics)

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