Remote - US; Remote - Canada

Product Manager, Foundations

Company Description

Dropbox is a leading global collaboration platform that's transforming the way people work together, from the smallest business to the largest enterprise. With more than 500 million registered users across more than 180 countries, our mission is to design a more enlightened way of working. From our headquarters in San Francisco to eight dedicated Studios and a worldwide team of employees who choose where they work best, our Virtual First approach is leading the way into the future of work.

Team Description

Our Product team advocates for our users and our business, setting the vision for our growing family of products. We use data, research, strategy, and empathy to guide multidisciplinary teams toward a common goal, balancing diverse perspectives and empowering our teams to do great work. As we scale globally, there’s plenty of space for you to grow alongside us and simplify life for millions of people around the world in team that always focuses on we, not I, and creates delightful products that are worthy of trust.

Role Description

As a Product Manager focused on Foundations, you will play a crucial role in improving the core user experience across foundational efforts, such as performance and the desktop platform. You will work to improve customer satisfaction, and ultimately retention, through the continued improvement and maintenance of the ease of use, delight, performance, and stability of all core functions across our desktop platform, and x-platform performance.
You will have significant strategic impact and influence on the direction of the company and will be uniquely positioned and empowered to make an impact on the value of tens of millions of users get from Dropbox daily. You are the first IC PM in this space, so the opportunity to grow in this space/scope is readily available. 

Responsibilities

  • Define the vision and strategy and drive the roadmap to improve the core experiences and delight of our desktop experience and perceived performance, including collecting content, viewing, browse, and app navigation along with client install.
  • Work on Dropbox’s multi-platform vision, to ensure that users are successful across all supported platforms.
  • Shape up the foundation experience across platforms to keep the content up to date and accessible.
  • Define performance improvements and metrics that measures how fast users can interact with the content.
  • Be an expert at prioritization — help balance your roadmap with tech foundational efforts and bugs.
  • Obsess over outcomes and know where best to invest the team’s valuable time. Share insights and results throughout the company to evangelize the high-impact foundational work of the area.
  • Make data-informed product decisions with qualitative and quantitative research. Obsess over outcomes and know where best to invest the team’s valuable time. Share insights and results throughout the company.
  • Partner closely with teams across Dropbox to align development with cross-platform initiatives and ensure consistency of our experiences cross-platform.

Requirements

  • BS or MS in Computer Science, Electrical Engineering, Business, Applied Math or Statistics, or relevant experience.
  • 4+ years of PM experience working on platform/foundational products.
  • Impact driven and a consistent history of delivering measurable results for both users and the business.
  • Strong technical, analytical, problem-solving, and execution skills that solve technical and operational problems for our users to enable foundation innovation.
  • Proven ability to collaborate with engineering teams and cross-functional partners in a highly collaborative environment.
  • Ability to analyze and use quantitative and qualitative data to inform decisions.
  • Deeply empathize with customers and understand both internal and external customer needs.
  • Be effective and communicate clearly and concisely with engineering and product leadership, and influence our technical strategy.
  • Ability to sell and influence without authority, and deal with ambiguity.
  • Build consensus and listen well, but can also drive hard decisions. 

Total Rewards

At Dropbox, we strive to be a great place for all Dropboxers to grow and be recognized for that growth. This job posting reflects broad requirements, and represents two potential levels of role. Through our assessment process, we will identify your level that ties to compensation based on your experience and technical expertise along with the scope of the role.
For candidates hired in Colorado, the expected salary/On-Target Earnings (OTE) range for the role is $114,200 - $134,400 - $154,600 if you are assessed at the IC2 level. If you are instead assessed at the IC3 level, the expected salary/On-Target Earnings (OTE) range for the role is $137,400 - $161,600 - $185,800.
 
This salary/OTE range represents the low, middle, and high end of the salary or OTE (Sales roles) range for this position, and is subject to change. To determine a Dropboxer’s starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. This position may be considered a promotional opportunity.
 
Salary/OTE is just one component of Dropbox’s total rewards package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
 
Dropbox is committed to investing in the holistic health and wellbeing of all Dropboxers and their families. Our benefits and perks programs include, but are not limited to:
  • Competitive medical, dental and vision coverage
  • (US Only) Competitive 401(k) Plan with a generous company match and immediate vesting
  • Flexible Time Off/Paid Time Off, paid holidays, 11 Company-wide PTO days, Volunteer time off and more
  • Protection Plans including; Life Insurance, Disability Insurance and Travel benefit plans
  • Perks Allowance to be used on what matters most to you, whether that’s wellness, learning and development, food & groceries, and much more
  • Parental benefits including; Parental Leave, Child and Adult Care, Day Care FSA (US Only), Fertility Benefits (US Only), Adoption and Surrogacy support and Lactation Support
  • Mental Health and Wellness benefits
  • Free Dropbox space for your friends and family
Additional benefits details are available upon request.
Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. A big part of that effort is our support for members and allies of internal groups like Asians at Dropbox, BlackDropboxers, Latinx, Pridebox (LGBTQ), Vets at Dropbox, Women at Dropbox, ATX Diversity (based in Austin, Texas) and the Dropbox Empowerment Network (based in Dublin, Ireland).

Other open positions

Our Product team advocates for our users and our business, setting the vision for our growing family of products. We use data, research, strategy, and empathy to guide multidisciplinary teams toward a common goal, balancing diverse perspectives and empowering our teams to do great work. As we scale globally, there’s plenty of space for you to grow alongside us and simplify life for millions of people around the world in team that always focuses on we, not I, and creates delightful products that are worthy of trust.