Deployment Specialist

Sales Team | Dublin, Ireland

Dropbox is the home for your most important stuff—now we’re bringing it to life with a growing family of products. As we scale our global brand, there’s plenty of space for you to grow alongside us and simplify life for millions of people around the world.

Strategic Sales Solutions is a team of technical consultants and solution specialists who help enterprise customers adopt and deploy Dropbox for Business to improve the way people work together.

As a Deployment Specialist in our Strategic Sales Solutions team, you’ll play a huge role in delivering the value of Dropbox for Business to our customers. It’ll be your mission to work hand in hand with our customers' IT teams to ensure successful Dropbox deployments and drive adoption.


  • Support customers in Dropbox for Business rollouts. Working on technical implementations, user adoption, deployment workshops and training during initial Dropbox for Business roll out.
  • Managing Dropbox for Business deployment projects, including planning, resource allocation and technical implementation.
  • Know every detail of Dropbox for Business (including our third-party integrations), and understand how enterprise solutions are managed and secured.
  • Work closely with sales, engineering, product, and account management teams to ensure smooth prospect-to-customer transitions and long-term customer success.


  • Bachelor’s degree or higher in computer science or engineering. Other qualifications plus multiple years of experience in complex IT environments will also be considered.
  • Outstanding communication skills with everyone from end users to C-level executives.
  • A deep understanding of computing systems and principles, particularly around the delivery of hosted services.
  • Demonstrable experience as sysadmin or enterprise systems deployment.
  • Experience working directly with customers. Ability to navigate complex organisations and communicate effectively with all stakeholders.
  • Demonstrated track record deploying and/or managing enterprise software or SaaS.
  • Familiarity with Mac OS, Linux and Microsoft Windows up to system administrator level.
  • Scripting skills (Pyhton, Ruby, Powershell) would be very advantageous.
  • Experience in networking (DNS, TCP/IP, Firewalls, Proxy Servers, SSL, TLS).
  • A strong desire to learn in a rapidly growing and dynamic startup environment.
  • Familiarity with Identity management systems and concepts (SSO, SAML, LDAP).
  • Project management and Change Management experience a distinct advantage.
  • Travel as required.

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