Remote - US; Remote - Canada
Product Manager, Platform
Company Description
Dropbox is a leading global collaboration platform that's transforming the way people work together, from the smallest business to the largest enterprise. With more than 500 million registered users across more than 180 countries, our mission is to design a more enlightened way of working. From our headquarters in San Francisco to eight dedicated Studios and a worldwide team of employees who choose where they work best, our Virtual First approach is leading the way into the future of work.
Team Description
Our Product team advocates for our users and our business, setting the vision for our growing family of products. We use data, research, strategy, and empathy to guide multidisciplinary teams toward a common goal, balancing diverse perspectives and empowering our teams to do great work. As we scale globally, there’s plenty of space for you to grow alongside us and simplify life for millions of people around the world in team that always focuses on we, not I, and creates delightful products that are worthy of trust.
Role Description
Responsibilities
- Define the vision and strategy and drive the roadmap to improve end user experiences and delight, including performance and reliability, while also driving developer experience and velocity
- Own Cloud OS development and experiments end-to-end. We follow a hypothesis-driven development approach where you’ll write product specs, drive cross-functional execution and work with Engineering, Design and Analytics to balance tradeoffs, driving to outcomes
- Know your customer. You’ll work with a tight-knit team of research, design, content design and customer experience to ensure that you know the ins and outs of our users and are consistently delivering value for them on one of the most critical jobs that users come to Dropbox for
- Be an expert at prioritization — a deep partnership with engineering is key to ensure that we are appropriately balancing foundational efforts with new capabilities that reduce complexity and advance short term and long term goals
- Make data-informed product decisions with qualitative and quantitative research. Obsess over outcomes and know where best to invest the team’s valuable time. Share insights and results throughout the company to evangelize the high-impact work of the area
- Drive to results. Your expertise in navigating, unblocking and persisting through challenges that arise during execution will be important as you deliver on your roadmap: making trade-offs, anticipating staffing needs, risks, and ensuring frequent and clear communication to all of your internal and external stakeholders
- Work on Dropbox’s multi-platform vision to ensure that all teams can successfully utilize a common infrastructure
Requirements
- BS or MS in Computer Science, Electrical Engineering, Business, Applied Math or Statistics, or relevant experience
- 4+ years of PM experience working on platform/foundational products
- Impact driven and a consistent history of delivering measurable results for both users and the business
- Strong technical abilities and a track record of working through complex technical problems
- Strong analytical, problem-solving, and execution skills that solve technical and operational problems for our users to enable foundation innovation
- Proven ability to collaborate with engineering teams and cross-functional partners in a highly collaborative environment
- Ability to analyze and use quantitative and qualitative data to inform decisions
- Deeply empathize with customers and understand both internal and external customer needs
- Be effective and communicate clearly and concisely with engineering and product leadership, and influence our technical strategy
- Ability to sell and influence without authority, and deal with ambiguity
- Build consensus and listen well, but can also drive hard decisions
Total Rewards
- Competitive medical, dental and vision coverage
- (US Only) Competitive 401(k) Plan with a generous company match and immediate vesting
- Flexible Time Off/Paid Time Off, paid holidays, 11 Company-wide PTO days, Volunteer time off and more
- Protection Plans including; Life Insurance, Disability Insurance and Travel benefit plans
- Perks Allowance to be used on what matters most to you, whether that’s wellness, learning and development, food & groceries, and much more
- Parental benefits including; Parental Leave, Child and Adult Care, Day Care FSA (US Only), Fertility Benefits (US Only), Adoption and Surrogacy support and Lactation Support
- Mental Health and Wellness benefits
- Free Dropbox space for your friends and family
Other open positions
Our Product team advocates for our users and our business, setting the vision for our growing family of products. We use data, research, strategy, and empathy to guide multidisciplinary teams toward a common goal, balancing diverse perspectives and empowering our teams to do great work. As we scale globally, there’s plenty of space for you to grow alongside us and simplify life for millions of people around the world in team that always focuses on we, not I, and creates delightful products that are worthy of trust.
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