Billing and Financial Systems Product Manager

Product Management Team | San Francisco, CA

Dropbox is the home for your most important stuff—now we're bringing it to life with a growing family of products. As we scale our global brand, there’s plenty of space for you to grow alongside us and simplify life for millions of people around the world.

Product managers set the vision for our growing family of products. We’re responsible for guiding multidisciplinary teams toward a common goal: shipping high quality products and features on time. As advocates for both our users and our business, the best product managers balance diverse perspectives and empower their teams to do great work.

Dropbox’s Monetization team is responsible for expanding the way users pay for, learn about, and interact with our premium products. This is a fast-paced, execution-oriented engineering, product and business team. We’re looking for an experienced product manager who wants to design and oversee building Dropbox’s monetization platform to transact with individuals and businesses around the globe, serve as a foundation for monetization efforts and support Dropbox internal operations.

Responsibilities

  • Define and prioritize requirements for new internal billing, tax and provisioning services, internal tools/reporting and revenue systems
  • Design billing operations tools and end-user billing interfaces
  • Define external-facing billing APIs to enable distribution relationships
  • Collaborate closely with our engineering team to ship new capabilities as quickly as possible
  • Work with other teams across Dropbox (Finance, Legal, User Operations, Sales, etc.) to ensure successful design and implementation of internal financial systems projects, and ensure compliance with legal, controls and financial audit requirements
  • Technical background: You have a computer science degree or equivalent programming experience, and can communicate effectively with engineers about product details and technical options
  • Passion for financial systems: You’re passionate about financial systems and the impact that designing them well can have.
  • Sweat the details: You can think high-level and maintain a 1-2 year vision, while also having mastery over the details, as correctness and flexibility are critical requirements for back-end financial systems
  • Execution and resourcefulness: You focus on what’s important and make it happen, and can manage complex projects with precision.
  • Quality: You have a relentless focus on testing, quality assurance, and metrics. You know what it takes to achieve accurate financial reporting.
  • Ability to work with others: You have excellent interpersonal skills. You’re a good listener. You get to the root of issues others are struggling with, and can find much more efficient and effective ways of addressing their problems.
  • Organization: You work hard to keep your team as productive as possible

Requirements

  • 5+ years of prior product management experience
  • 1+ years experience with financial systems
  • Technical degree, Computer Science BA/BS preferred
  • Understanding of billing, accounting, risk and revenue management business processes (e.g., business invoicing, tax calculation, payment reconciliation, revenue recognition)
  • Experience launching complex projects, coordinating across multiple teams and functions
  • Prior experience with online payments integrations a plus (e.g., credit cards, direct debit)
  • Exposure to major financial system vendors and systems a plus (e.g., payments, tax, ERP)
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