Dropbox Plus or Professional subscriptions purchased in the Apple App Store

You can purchase a recurring Dropbox Plus or Professional subscription in the Apple App Store.

What plans does Dropbox offer through the App Store?

Dropbox offers Dropbox Plus and Professional through in-app purchases. You can either purchase a monthly or yearly subscription.

How do I upgrade from Dropbox Plus to Dropbox Professional—or vice versa—on the Apple App Store?

To upgrade or downgrade, follow the instructions below. Note that these instructions are only valid if you made your original purchase on the App Store as well. For example, if you'd like to upgrade from Plus to Professional on the App Store, you must have purchased that Plus subscription on the App Store.

  1. Open the Settings app on the home screen of your iOS device.
  2. Tap iTunes Store and App Store.
  3. Apple ID를 누릅니다.
  4. Apple ID 보기를 누릅니다. 메시지가 나타나면 암호를 입력합니다.
  5. 관리를 누릅니다.
  6. Dropbox를 누릅니다.
  7. Tap the existing active subscription. 
  8. Select the new subscription plan of your choice.
  9. Start the Dropbox app on your iOS device.
  10. Click the gear icon, and then tap Restore Purchases.

Note: You may need to restart the Dropbox app to see these changes take effect.  

When do plan changes take effect?

Upgrades from Plus to Professional take effect immediately.

The following changes will take effect at the end of the current billing cycle:

  • Changes from monthly to yearly billing
  • Changes from yearly to monthly billing
  • Downgrades from Professional to Plus

Learn how to find your App Store subscription dates.

How do I turn off automatic renewal for a Dropbox Plus or Professional subscription that I purchased in the App Store?

To turn off auto renewal from an iPhone, iPad, or iPod:

  1. 장치의 홈 화면에서 설정 앱을 엽니다.
  2. 아래로 스크롤하여 iTunes 및 App Store를 누릅니다.
  3. Apple ID를 누릅니다.
  4. Apple ID 보기를 누릅니다. 메시지가 나타나면 암호를 입력합니다.
  5. 관리를 누릅니다.
  6. Dropbox를 누릅니다.
  7. 자동 갱신 다음 완료를 누릅니다. 현재 청구 주기가 끝나면 요금제가 중단됩니다.

To turn off auto renewal through the iTunes app on your computer:

  1. iTunes를 엽니다.
  2. 로그인을 클릭하고 Apple ID를 입력합니다.
  3. 이름을 클릭하고 드롭다운 메뉴에서 계정 정보를 선택합니다. 메시지가 나타나면 암호를 다시 입력합니다.
  4. 계정 정보 화면에서 설정 섹션으로 스크롤합니다.
  5. To the right of Subscriptions, click Manage.
  6. Choose Dropbox.
  7. 요금제를 해지하려면 자동 갱신을 끕니다. 현재 청구 주기가 끝나면 요금제가 중단됩니다.

참고:

  • Uninstalling the Dropbox app will not turn off auto-renewals or cancel your subscription

I started a Plus or Professional trial. How is this different from a recurring subscription?

A trial will let you experience all the same features and functionality as a recurring subscription. It's free for the first 30 days, and you'll only be charged if you don't cancel the trial within the 30-day period of the trial.

How do I immediately cancel a subscription and request a refund for a subscription purchased from the App Store?

App 내에서 구입한 Dropbox 요금제에 대한 환불은 Apple사에 직접 요청해야 합니다. 자세한 정보는 Apple 고객지원에 문의하세요.

I purchased a yearly subscription from the App Store, and I’d like to change to a monthly subscription from the App Store. How do I do that?

To switch to a monthly subscription, follow these steps on your iOS device:

  1. Open your Settings app from the home screen of your device.
  2. Tap iTunes Store and App Store.
  3. Apple ID를 누릅니다.
  4. Apple ID 보기를 누릅니다. 메시지가 나타나면 암호를 입력합니다.
  5. 관리를 누릅니다.
  6. Dropbox를 누릅니다.
  7. Tap the existing active subscription. 
  8. Select the new subscription term of your choice.

현재 청구 주기가 끝나면 월 단위 요금제가 시작됩니다. App Store 구독 날짜를 조회하세요.

I have a Plus or Professional subscription from the App Store, and I'd like to start a Dropbox Business trial or join a Dropbox Business team.

If you start a trial or join a Business team, consider that any existing Plus or Professional subscription purchased through the App Store continues to be charged to your App Store account until you cancel the subscription. If you do not cancel your App Store subscription, you’ll continue to be charged automatically every month or year.

I have a Plus or Professional subscription purchased on dropbox.com or a license key, and I'm having trouble purchasing Dropbox from the App Store.

If you're currently on a subscription purchased on dropbox.com, or from a promotion or license key, you cannot then purchase a Plus or Professional subscription from the App Store.

I purchased my Plus or Professional subscription in-app. How can I add extended version history?

Extended version history is no longer available for purchase on any plan.

이 도움말이 유용했나요?

그러셨군요. Dropbox에서 개선할 수 있도록 알려주세요.

의견을 보내 주셔서 감사합니다!

커뮤니티 답변
    커뮤니티 답변

      도움을 받을 수 있는 기타 방법

      커뮤니티

      Twitter 지원

      안내서

      도움을 받을 수 있는 기타 방법

      커뮤니티

      Twitter 지원

      안내서

      도움을 받을 수 있는 기타 방법

      커뮤니티

      Twitter 지원

      Contact support