The standards and regulations that Dropbox Business and Education comply with

ISO

CSA STAR

SOC

FERPA and COPPA

UK Digital Marketplace G-Cloud

HIPAA / HITECH

PCI DSS

EU-U.S. Privacy Shield dan Swiss-U.S. Privacy Shield

Peraturan Perlindungan Data Umum EU

The International Organization for Standardization (ISO) has developed a series of world-class standards for information and societal security to help organizations develop reliable and innovative products and services. Dropbox has certified its data centers, systems, applications, people, and processes through a series of audits by an independent third-party, Netherlands-based EY CertifyPoint.

  • Note: Dropbox Paper is not included in the scope of the ISO certifications.

ISO 27001 (Information Security Management)

ISO 27001 is recognized as the premier information security management system (ISMS) standard around the world. The standard also leverages the security best practices detailed in ISO 27002. To be worthy of your trust, we’re continually and comprehensively managing and improving our physical, technical, and legal controls at Dropbox. Our auditor, EY CertifyPoint, maintains its ISO 27001 accreditation from the Raad voor Accreditatie (Dutch Accreditation Council).

View the Dropbox Business and Education ISO 27001 certificate.

ISO 27017 (Cloud Security)

ISO 27017 is a new international standard for cloud security that provides guidelines for security controls applicable to the provision and use of cloud services. Our Shared Responsibility Guide explains several of the security, privacy, and compliance requirements that Dropbox and its customers can solve together.

View the Dropbox Business and Education ISO 27017 certificate.

ISO 27018 (Cloud Privacy and Data Protection)

ISO 27018 is an emerging international standard for privacy and data protection that applies to cloud service providers like Dropbox who process personal information on behalf of their customers and provides a basis for which customers can address common regulatory and contractual requirements or questions.

View the Dropbox Business and Education ISO 27018 certificate.

ISO 22301 (Business Continuity Management)

ISO 22301 is an international standard for business continuity that guides organizations on how to decrease the impact of disruptive events and respond to them appropriately if they occur by minimizing potential damage. The Dropbox business continuity management system (BCMS) is part of our overall risk management strategy to protect people and operations during times of crises.

View the Dropbox Business and Education ISO 22301 certificate.

Cloud Security Alliance: Security, Trust, and Assurance Registry (CSA STAR)

The CSA Security, Trust & Assurance Registry (STAR) is a free, publicly-accessible registry that offers a security assurance program for cloud services, thereby helping users assess the security posture of cloud providers they currently use or are considering contracting with.

Dropbox Business and Education have received the CSA STAR Level 2 Certification, a third-party independent assessment of our security controls by EY CertifyPoint based on the requirements of ISO 27001 and the CSA Cloud Controls Matrix (CCM) v.3.0.1, a set of criteria that measures the capability levels of cloud services. Dropbox Business has also completed the CSA STAR Level 1 Self-Assessment, a rigorous survey based on CSA’s Consensus Assessments Initiative Questionnaire (CAIQ), which aligns with the CCM, and provides answers to almost 300 questions a cloud customer or a cloud security auditor may wish to ask.

View our CSA STAR Level 1 Self-Assessment and Level 2 Certification on the CSA website.

  • Note: Dropbox Paper is not included in the scope of the CSA STAR registry listing.

SOC Reports

Service Organization Controls (SOC) Reports, known as SOC 1, SOC 2, or SOC 3, are frameworks established by the American Institute of Certified Public Accountants (AICPA) for reporting on internal controls implemented within an organization. Dropbox has certified its operations, processes, and technology by an independent third-party auditor, Ernst & Young LLP.

  • Note: Dropbox Paper is not included in the scope of the SOC reports.

SOC 3 for Security, Confidentiality, Integrity, Availability, and Privacy

The SOC 3 assurance report covers all five Trust Service Principles of Security, Confidentiality, Integrity, Availability, and Privacy (TSP Section 100). The Dropbox general-use report is an executive summary of the SOC 2 report and includes the independent third-party auditor's opinion on the effective design and operation of our controls.

View the Dropbox Business and Education SOC 3 examination.

SOC 2 for Security, Confidentiality, Integrity, Availability, and Privacy

The SOC 2 report provides customers with a detailed level of controls-based assurance, covering all five Trust Service Principles of Security, Confidentiality, Processing Integrity, Availability, and Privacy (TSP Section 100). The SOC 2 report includes a detailed description of Dropbox processes and the more than 100 controls in place to protect your stuff. In addition to our independent third-party auditor's opinion on the effective design and operation of our controls, the report includes the auditor's test procedures and results for each control. The SOC 2 examination for Dropbox Business and Education is available upon request through the sales team or the account management team.

SOC 1 / SSAE 16 / ISAE 3402 (formerly SAS 70)

Laporan SOC 1 memberi jaminan khusus untuk pelanggan yang menyatakan bahawa Dropbox Business atau Education adalah elemen utama bagi program kawalan dalaman ke atas pelaporan kewangan (ICFR) mereka. Jaminan khusus ini digunakan terutamanya untuk pematuhan Sarbanes-Oxley (SOX) pelanggan kami. Audit pihak ketiga bebas ini dikendalikan mengikut Statement on Standards for Attestation Engagements No. 16 (SSAE 16) dan International Standard on Assurance Engagements No. 3402 (ISAE 3402). Standard ini telah menggantikan Statement on Auditing Standards No. 70 (SAS 70) yang disusutkan. Pemeriksaan SOC 1 untuk Dropbox Business dan Education tersedia atas permintaan menerusi pasukan jualan atau pasukan pengurusan akaun.

Students and Children (FERPA and COPPA)

Dropbox Business and Education allows customers to use the services in compliance with the vendor obligations imposed by the US Family Education Rights and Privacy Act (FERPA). Educational institutions with students under the age of 13 can also use Dropbox Business or Education consistent with the Children's Online Privacy Protection Act (COPPA), provided that they agree to specific contractual provisions requiring the institution to obtain parental consent regarding the use of our services.

UK Digital Marketplace G-Cloud

Dropbox Business is now listed in the United Kingdom (UK) Digital Marketplace for government cloud services procurement.

View our listing on the UK Digital Marketplace website.

  • Note: Dropbox Paper is not included in the scope of the UK Digital Marketplace G-Cloud listing.

HIPAA / HITECH

Dropbox will sign business associate agreements (BAAs) with Dropbox Business and Education customers who require them in order to comply with the Health Insurance Portability and Accountability Act (HIPAA) and the Health Information Technology for Economic and Clinical Health Act (HITECH).

Learn more by visiting our Getting Started with HIPAA guide and our Help Center article.

Dropbox makes available a third-party assurance report evaluating our controls for the HIPAA/HITECH Security, Privacy, and Breach Notification rules, as well as a mapping of our internal practices and recommendations for customers who are looking to meet the HIPAA/HITECH Security and Privacy rule requirements with Dropbox Business and Education.

Pelangan yang berminat untuk meminta dokumen ini boleh menghubungi pasukan jualan atau pasukan pengurusan akaun. Jika anda pentadbir pasukan Dropbox Business atau Education, anda boleh menandatangani BAA secara elektronik daripada halaman Akaun dalam Konsol Pentadbir.

Notes:

Untuk pelanggan yang tertakluk kepada HIPAA/HITECH, ingatlah bahawa BAA mestilah diletakkan sebelum anda memindahkan PHI ke dalam akaun Dropbox anda. Untuk mengetahui lebih lanjut tentang membeli Dropbox Business, hubungi pasukan jualan kami. Atau jika anda pentadbir pasukan Dropbox Business atau Education, anda boleh menandatangani borang elektronik BAA daripada halaman Akaun dalam Konsol Pentadbir.

Notes:

PCI DSS

Dropbox adalah perniagaan yang mematuhi Piawaian Keselamatan Data Industri Pembayaran Kad (PCI DSS). Walau bagaimanapun, Dropbox Business, Education, dan Dropbox Paper tidak bertujuan untuk memproses atau menyimpan transaksi kad kredit. PCI Attestation of Compliance (AoC) untuk status perdagangan kami yang tersedia atas permintaan melalui pasukan jualan atau pasukan pengurusan akaun.

EU-U.S. Privacy Shield dan Swiss-U.S. Privacy Shield

Dropbox mematuhi rangka kerja Privacy Shield EU-U.S. dan Swiss-U.S. seperti yang telah ditetapkan oleh Jabatan Perdagangan Amerika berkenaan dengan pengumpulan, penggunaan, dan pemegangan maklumat peribadi yang dipindahkan dari Kesatuan Eropah, Kawasan Ekonomi Eropah, dan Switzerland ke Amerika Syarikat. Mematuhi Privacy Shield Principles akan memastikan organisasi menyediakan perlindungan privasi yang mencukupi di bawah arahan perlindungan data EU.

Lihat pensijilan Privacy Shield Dropbox, atau ketahui lebih lanjut di laman web Privacy Shield.

Peraturan Perlindungan Data Umum EU (GDPR)

Peraturan Perlindungan Data Umum 2016/679, atau GDPR, adalah peraturan Kesatuan Eropah yang menandakan perubahan ketara kepada rangka kerja sedia ada bagi memproses data peribadi individu di dalam EU. GDPR memperkenalkan satu siri keperluan baru atau dipertingkat yang akan dikenakan kepada syarikat seperti Dropbox yang mengendalikan data peribadi. Ia berkuat kuasa pada 25 Mei 2018 dan akan menggantikan Arahan EU semasa 95/46 EC, yang lebih dikenali sebagai Arahan Perlindungan Data. Seperti semua syarikat yang bertanggungjawab, Dropbox akan terus membina dan melaksanakan pelan pematuhan GDPR terperinci kami dan menuju ke arah pematuhan penuh sebelum 25 Mei 2018. Ketahui lebih lanjut mengenai Dropbox dan Peraturan Perlindungan Data Umum EU.

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