File back up and recovery

With Dropbox Business, you can recover deleted files and instantly restore previous versions of your work.

Dropbox is like a time machine. Business accounts keep snapshots of every change in your Dropbox folder, forever.


Restoring a deleted file

You can recover deleted files right from the Dropbox website, either individually or in groups.

To restore individual files:

  1. Sign in to the Dropbox website.
  2. Click the Show deleted files icon (the trash can) in the top right corner.
  3. All your deleted files will show up in grey.
  4. Select the file(s) you want to recover, and click the Restore button at the top of the screen.

To restore a group of files:

  1. Sign in to the Dropbox website.
  2. Click Trash on the left-hand side of the screen.
  3. Click a file name to see the event details.
  4. Click "Restore" (for an individual file) or "Restore all files" (for multiple files).

Note: Every deletion event in your Dropbox is recorded, including when groups of files get deleted.


Going back to a previous version

If you accidentally save a bad change to a file, or if the file is damaged or deleted, you can restore the file to an older version with just a few clicks.

From either the website or your computer:

  1. Right click (or control-click on a Mac) on the file you want to change.
  2. Click View Previous Versions... if you’re on your computer, or Version history on our website.
  3. Choose the version you want to recover and click Restore in the right-hand corner.

From within Microsoft Word, Excel, and Powerpoint files:

  1. Click the Dropbox badge.
  2. From the pop-out window, click View file history...
  3. You'll be taken to the Dropbox website, where you'll see a full list of file revisions for your document.
  4. Choose the version you want to recover and click Restore in the right-hand corner.

Note: The Dropbox badge helps you work better with your colleagues by giving you shortcuts and notifications within Microsoft Office files:

  • See if team members are viewing or editing Word, Powerpoint, or Excel files.
  • Quickly send others a link to the file you're currently working on.
  • Find previous versions of the file.
  • Create shared files and folders and access sharing settings.

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