透明度报告

自 2012 年起,我们每半年发布一次报告,公布我们收到的请求数量以及我们如何回应。

透明度报告

政府请求数量

该图表显示了随时间推移所收到的请求总数,按请求类型细分。

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Dropbox 收到的内容

搜查令需要出示合理依据,必须满足有关搜查地点和扣押物品的特殊性要求,并且必须由审判法官或治安法官审查和签发。搜查令可由地方、州或联邦政府发出,只可用于刑事案件。在回应合法的搜查令时,我们会提供非内容性和内容性信息。

搜查令

我们如何回应

  • 不存在
  • 未提供信息
  • 提供非内容性信息
  • 提供内容
  • 已提供通知

搜查令中列出的帐户数量

我们如何回应

  • 不存在
  • 未提供信息
  • 提供非内容性信息
  • 提供内容
  • 已提供通知

提供上下文的说明

只要遵从搜查令,Dropbox 都会通知请求中指定的用户(法律禁止时除外)。在上面的饼图中,阴影部分代表我们将其内容提供给执法部门并对其发出通知的用户。

在 2017 年 1 月至 6 月期间,我们收到的搜查令中有 45.4% 附带无限期的法院保密命令。这些法院命令可能会永久禁止我们通知 45.1% 遭搜查令指名索要信息的 Dropbox 用户。

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Dropbox 收到的内容

与搜查令不同,传票只允许访问基本订购用户信息。传票不需要经过司法审查,并且通常由政府律师或大陪审团签发。我们不会提供内容性信息来回应传票。

传票

我们如何回应

  • 不存在
  • 提供内容
  • 未提供信息
  • 提供非内容性信息
  • 已提供通知

传票中列出的帐户数量

我们如何回应

  • 不存在
  • 提供内容
  • 未提供信息
  • 提供非内容性信息
  • 已提供通知

提供上下文的说明

只要遵从非内容性传票,Dropbox 都会通知请求中指定的用户(法律禁止时除外)。在上面的饼图中,阴影部分代表我们将其非内容性信息提供给执法部门并对其发出通知的用户。

在 2017 年 1 月至 6 月期间,我们收到的传票中有 19.5% 附带无限期的法院保密命令。这些法院命令可能会永久禁止我们通知 16.7% 遭传票指名索要信息的 Dropbox 用户。

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Dropbox 收到的内容

法庭指令由法官签发,可有多种形式,如《电子通讯隐私法》下的第 2703(d) 条指令。我们不提供内容性信息来回应法庭指令。

法庭指令

我们如何回应

  • 不存在
  • 提供内容
  • 未提供信息
  • 提供非内容性信息
  • 已提供通知

法庭指令中列出的帐户数量

我们如何回应

  • 不存在
  • 提供内容
  • 未提供信息
  • 提供非内容性信息
  • 已提供通知

提供上下文的说明

只要遵从法院命令,Dropbox 都会通知请求中指定的用户(法律禁止时除外)。在上面的饼图中,阴影部分代表我们将其非内容性信息提供给执法部门并对其发出通知的用户。

在 2017 年 1 月至 6 月期间,我们收到的法院命令中有 45.0% 附带无限期的法院保密命令。这些法院命令可能会永久禁止我们通知 39.1% 遭法院命令指名索要信息的 Dropbox 用户。

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Dropbox 收到的内容

政府删除请求包括法庭指令,以及执法部门和政府机关根据各自管辖范围内的地方法律提出的要求删除内容的书面请求。

我们如何回应

  • 回应请求屏蔽的内容
  • 依照可接受使用政策屏蔽的内容
  • 未采取行动
  • 已提供通知
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Dropbox 收到的内容

国家安全程序包括国家安全信函以及根据外国情报监视法颁布的指令。我们希望提供更详细的信息,但是美国政府不允许 Dropbox 报告收到的确切数量。

国家安全要求

我们如何回应

  • 不存在
  • 未提供信息
  • 提供非内容性信息
  • 提供内容
  • 已给出通知

请求中列出的帐户数量

我们如何回应

  • 不存在
  • 未提供信息
  • 提供非内容性信息
  • 提供内容
  • 已给出通知

关于国家安全程序的说明

国家安全信函 (“NSLs”) 是联邦调查局提出的要求提供国家安全调查相关信息的请求。国家安全信函不需要法庭指令,但只能要求提供用户的“姓名、地址、服务时长,以及本地和长途收费账单记录”。

外国情报监视法(“FISA 命令”)是外国情报监视法院 (“FISC”) 签发的要求提供国家安全调查相关信息的指令。FISA 命令可以要求提供用户的非内容性信息和内容性信息。

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关于州级请求的说明

Dropbox 收到来自州执法机构和设有州内办事处的联邦机构的请求。我们根据联邦法律、当地法律以及我们的政府数据请求原则对每份请求进行评估。

每 100 万居民的请求数量

    每个州的请求总数

      提供上下文的说明

      2017 年 1 月至 6 月,Dropbox 收到了一份来自外国驻美大使馆的传票。我们提供了非内容性信息来回应此传票。

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      关于非美国请求的说明

      非美国境内的请求指任何来自非美国政府的索要用户数据的正式法律程序。目前,我们通常要求非美国政府遵循“双边司法互助条约”的程序或委托书程序,以便美国法院向 Dropbox 签发必要的美国法律程序。

      • Dropbox 收到的请求
      • 提供的信息

      2017 年 1 月 - 2017 年 6 月

      • Dropbox 仅收到过一项根据 1789 年《全令状法案》授权发布的指令。该指令要求 Dropbox 提供实物内容以回应一份具有法律效力的搜查令。我们没有收到根据《全令状法案》授权发布,要求 Dropbox 规避安全功能或以其他方式损害我们服务完整性的指令。
      • 我们收到过寄错了公司的三项信息索取请求。我们已要求执法机构修正这些错误。
      • 我们收到了法院的一条“通讯记录器/监测追踪指令”(PRTT),要求 Dropbox 在指令送达后的一段特定时间内提供信息。Dropbox 未发现回应指令的信息。法院签发了一项无限期保密命令,不允许我们通知用户。
       
      用户通知:  我们只要遵从执法部门对用户信息的请求,都会通知用户(法律禁止时除外)。在少数情况下,我们在遵从请求后才向用户延迟通知,但在这些情况下我们会标注提供用户记录的日期。
       
      非内容性信息:“非内容性信息”包括与帐户相关联的姓名和电子邮件地址、帐户创建日期以及 IP 地址等其他交易信息。“非内容性”信息并不包括人们存储在 Dropbox 帐户中的文件。
       
      内容性信息: “内容性”信息包括存储在用户的 Dropbox 帐户中的文件。我们通常还会提供含有内容的订购用户基本信息。
       
      “未提供任何信息”: Dropbox 未提供任何信息,因为:(1) 该请求已重复;(2) Dropbox 反对请求;(3) 执法部门撤回请求;(4) 请求无法指定帐户。
       
      “帐户不存在”:  Dropbox 没有请求中所列帐户的记录。
       
      《全令状法案指令》: 《全令状法案指令》由美国法官依据 1789 年《全令状法案》授权而签发。该法令赋予法院“在有必要或能为各自辖区提供适当帮助,且符合法律的使用情况和原则时签发全令状”的权力。
       
      非美国境内的请求: 非美国境内的请求指任何来自非美国政府的索要用户数据的正式法律程序。目前,我们要求非美国政府遵循“双边司法互助条约”的程序或委托书程序,以便美国法院向 Dropbox 签发必要的美国法律程序。
       
      政府删除请求:  政府删除请求包括法庭指令,以及执法部门和政府机关根据各自管辖范围内的地方法律提出的要求删除内容的书面请求。
       
      保密命令: 法官可自行决定是否签发法院保密命令,禁止 Dropbox 向用户告知政府索要他们的信息。这些命令通常引用《电子通讯隐私法》第 2705(b) 款,有效期可无限延长。
       
      我们的跟踪和报告方法可能会随着我们不断努力提高报告的准确性和清晰度而逐步发展。