透明度報告

自 2012 年首次發布以來,我們每一年都會公開兩次報告,向使用者說明我們所收到的政府要求數量以及 Dropbox 的回應方式。

透明度報告

政府要求數量

這張圖表顯示我們這段時間收到的要求數量,以要求類型分類。

{"firstRow":["$AREAS","","%_Jan 2012 - Dec 2012","%_Jan 2013 - Dec 2013","Jan 2014 - Jun 2014","Jul 2014 - Dec 2014","Jan 2015 - Jun 2015","Jul 2015 - Dec 2015","Jan 2016 - Jun 2016","Jul 2016 - Dec 2016","Jan 2017 - Jun 2017"],"columns":[["$AREAS","搜索票","傳票","法院命令","來自美國境外之要求","政府移除要求"],["","0","0","0","0","0"],["%_Jan 2012 - Dec 2012","29","54","4","0","0"],["%_Jan 2013 - Dec 2013","118","159","0","90","0"],["Jan 2014 - Jun 2014","120","109","0","37","0"],["Jul 2014 - Dec 2014","137","116","2","20","0"],["Jan 2015 - Jun 2015","227","179","10","7","3"],["Jul 2015 - Dec 2015","348","206","11","4","31"],["Jan 2016 - Jun 2016","328","248","6","6","112"],["Jul 2016 - Dec 2016","386","417","14","29","195"],["Jan 2017 - Jun 2017","775","645","25","33","192"]]}
{"firstRow":["$TYPE","$CATEGORY","$LABELS","Number of search warrants","Accounts listed in warrants"],"columns":[["$TYPE","","main","main","main","main","overlay","","","main","main","main","main","overlay","","","main","main","main","main","overlay","","","main","main","main","main","overlay","","","main","main","main","main","overlay","","","main","main","main","main","overlay","","","main","main","main","main","overlay","","","main","main","main","main","overlay","","","main","main","main","main","overlay"],["$CATEGORY","Jan 2017 - Jun 2017","Jan 2017 - Jun 2017","Jan 2017 - Jun 2017","Jan 2017 - Jun 2017","Jan 2017 - Jun 2017","Jan 2017 - Jun 2017","","Jul 2016 - Dec 2016","Jul 2016 - Dec 2016","Jul 2016 - Dec 2016","Jul 2016 - Dec 2016","Jul 2016 - Dec 2016","Jul 2016 - Dec 2016","","Jan 2016 - Jun 2016","Jan 2016 - Jun 2016","Jan 2016 - Jun 2016","Jan 2016 - Jun 2016","Jan 2016 - Jun 2016","Jan 2016 - Jun 2016","","Jul 2015 - Dec 2015","Jul 2015 - Dec 2015","Jul 2015 - Dec 2015","Jul 2015 - Dec 2015","Jul 2015 - Dec 2015","Jul 2015 - Dec 2015","","Jan 2015 - Jun 2015","Jan 2015 - Jun 2015","Jan 2015 - Jun 2015","Jan 2015 - Jun 2015","Jan 2015 - Jun 2015","Jan 2015 - Jun 2015","","Jul 2014 - Dec 2014","Jul 2014 - Dec 2014","Jul 2014 - Dec 2014","Jul 2014 - Dec 2014","Jul 2014 - Dec 2014","Jul 2014 - Dec 2014","","Jan 2014 - Jun 2014","Jan 2014 - Jun 2014","Jan 2014 - Jun 2014","Jan 2014 - Jun 2014","Jan 2014 - Jun 2014","Jan 2014 - Jun 2014","","Jan 2013 - Dec 2013","Jan 2013 - Dec 2013","Jan 2013 - Dec 2013","Jan 2013 - Dec 2013","Jan 2013 - Dec 2013","Jan 2013 - Dec 2013","","","Jan 2012 - Dec 2012","Jan 2012 - Dec 2012","Jan 2012 - Dec 2012","Jan 2012 - Dec 2012","Jan 2012 - Dec 2012"],["$LABELS","What Dropbox received","Does not exist","No information provided","Non-content provided","Content provided","Notice provided","","What Dropbox received","Does not exist","No information provided","Non-content provided","Content provided","Notice provided","","What Dropbox received","Does not exist","No information provided","Non-content provided","Content provided","Notice provided","","What Dropbox received","Does not exist","No information provided","Non-content provided","Content provided","Notice provided","","What Dropbox received","Does not exist","No information provided","Non-content provided","Content provided","Notice provided","","What Dropbox received","Does not exist","No information provided","Non-content provided","Content provided","Notice provided","","What Dropbox received","Does not exist","No information provided","Non-content provided","Content provided","Notice provided","","What Dropbox received","Does not exist","No information provided","Non-content provided","Content provided","Notice provided","","What Dropbox Received","Does not exist","No information provided","Non-content provided","Content provided","Notice provided"],["Number of search warrants","775","30","27","41","677","362","","386","20","31","--","335","209","","328","21","6","--","301","165","","348","17","3","--","328","203","","227","7","7","--","213","120","","137","17","7","--","113","39","","120","14","3","--","103","42","","118","9","5","--","104","42","","29","5","0","--","24","5"],["Accounts listed in warrants","1224","116","244","72","792","427","","628","73","39","--","516","370","","590","117","6","--","467","236","","421","1","2","--","418","267","","301","11","10","--","280","160","","260","104","7","--","149","49","","174","57","3","--","114","77","","172","20","3","--","149","69","","--","--","--","--","--","--"]]}

Dropbox 接獲的訊息

搜索票需說明可能動機,且必須符合搜索地點和停用項目的特定要求,並由法官或行政長官審核及簽署。搜索票可由地方法院、州政府法院或聯邦法院發出,並僅適用於刑事案件。我們會提出與內容直接與間接相關的資訊以回應有效的搜索票。

搜索票

我們的回應方式

  • 帳戶不存在
  • 無提供資訊
  • 已提供間接資料
  • 提供內容
  • 通知使用者

搜索票所列帳戶

我們的回應方式

  • 帳戶不存在
  • 無提供資訊
  • 已提供間接資料
  • 提供內容
  • 通知使用者

資訊提供說明

每當 Dropbox 執行搜索票要求時,除非法律禁止,否則我們都會通知要求中指名的使用者。上方圓餅圖的陰影部分,代表我們因提供其資訊給執法單位而進行通知的使用者。

2017 年 1 月至 6 月間,我們收到的搜索票中,有 45.4% 都附帶無限期保密法院命令。法院命令得永久禁止我方通知 45.1% 遭搜索票指名索取資料的 Dropbox 使用者。

{"firstRow":["$TYPE","$CATEGORY","$LABELS","Number of subpoenas","Accounts listed in subpoenas"],"columns":[["$TYPE","","main","main","main","main","overlay","","","main","main","main","main","overlay","","","main","main","main","main","overlay","","","main","main","main","main","overlay","","","main","main","main","main","overlay","","","main","main","main","main","overlay","","","main","main","main","main","overlay","","","main","main","main","main","overlay","","","main","main","main","main","overlay"],["$CATEGORY","Jan 2017 - Jun 2017","Jan 2017 - Jun 2017","Jan 2017 - Jun 2017","Jan 2017 - Jun 2017","Jan 2017 - Jun 2017","Jan 2017 - Jun 2017","","Jul 2016 - Dec 2016","Jul 2016 - Dec 2016","Jul 2016 - Dec 2016","Jul 2016 - Dec 2016","Jul 2016 - Dec 2016","Jul 2016 - Dec 2016","","Jan 2016 - Jun 2016","Jan 2016 - Jun 2016","Jan 2016 - Jun 2016","Jan 2016 - Jun 2016","Jan 2016 - Jun 2016","Jan 2016 - Jun 2016","","Jul 2015 - Dec 2015","Jul 2015 - Dec 2015","Jul 2015 - Dec 2015","Jul 2015 - Dec 2015","Jul 2015 - Dec 2015","Jul 2015 - Dec 2015","","Jan 2015 - Jun 2015","Jan 2015 - Jun 2015","Jan 2015 - Jun 2015","Jan 2015 - Jun 2015","Jan 2015 - Jun 2015","Jan 2015 - Jun 2015","","Jul 2014 - Dec 2014","Jul 2014 - Dec 2014","Jul 2014 - Dec 2014","Jul 2014 - Dec 2014","Jul 2014 - Dec 2014","Jul 2014 - Dec 2014","","Jan 2014 - Jun 2014","Jan 2014 - Jun 2014","Jan 2014 - Jun 2014","Jan 2014 - Jun 2014","Jan 2014 - Jun 2014","Jan 2014 - Jun 2014","","Jan 2013 - Dec 2013","Jan 2013 - Dec 2013","Jan 2013 - Dec 2013","Jan 2013 - Dec 2013","Jan 2013 - Dec 2013","Jan 2013 - Dec 2013","","Jan 2012 - Dec 2012","Jan 2012 - Dec 2012","Jan 2012 - Dec 2012","Jan 2012 - Dec 2012","Jan 2012 - Dec 2012","Jan 2012 - Dec 2012"],["$LABELS","What Dropbox received","Does not exist","Content provided","No information provided","Non-content provided","Notice provided","","What Dropbox received","Does not exist","Content provided","No information provided","Non-content provided","Notice provided","","What Dropbox received","Does not exist","Content provided","No information provided","Non-content provided","Notice provided","","What Dropbox received","Does not exist","Content provided","No information provided","Non-content provided","Notice provided","","What Dropbox received","Does not exist","Content provided","No information provided","Non-content provided","Notice provided","","What Dropbox received","Does not exist","Content provided","No information provided","Non-content provided","Notice provided","","What Dropbox received","Does not exist","Content provided","No information provided","Non-content provided","Notice provided","","What Dropbox received","Does not exist","Content provided","No information provided","Non-content provided","Notice provided","","What Dropbox received","Does not exist","Content provided","No information provided","Non-content provided","Notice provided"],["Number of subpoenas","645","45","0","56","544","209","","417","26","0","36","355","99","","248","25","0","8","215","100","","206","29","0","7","170","113","","179","23","0","16","140","106","","116","4","0","6","106","37","","109","16","0","13","80","47","","159","37","0","28","94","61","","54","6","0","5","43","12"],["Accounts listed in subpoenas","1157","267","0","80","810","382","","784","212","0","79","493","183","","680","281","0","16","383","154","","250","3","0","15","232","160","","430","75","0","24","228","150","","758","112","0","6","640","129","","280","158","0","14","108","70","","401","195","0","32","174","123","","--","--","--","--","--","--"]]}

Dropbox 接獲的訊息

傳票與搜索票不同,僅能取得基本的用戶資訊。傳票無須司法審查,並且通常由政府律師或大陪審團發出。我們不會提供與內容直接相關的資訊來回應傳票。

傳票

我們的回應方式

  • 帳戶不存在
  • 提供內容
  • 無提供資訊
  • 已提供間接資料
  • 通知使用者

傳票上所列帳戶

我們的回應方式

  • 帳戶不存在
  • 提供內容
  • 無提供資訊
  • 已提供間接資料
  • 通知使用者

資訊提供說明

每當 Dropbox 遵照傳票指示提供間接資訊時,除非法律禁止,否則我們都會通知要求中指名的使用者。上方圓餅圖的陰影部分,代表我們因提供其間接資訊給執法單位而進行通知的使用者。

2017 年 1 月至 6 月間,我們收到的傳票中,有 19.5% 都附帶無限期保密法院命令。法院命令得永久禁止我方通知 16.7% 遭傳票指名索取資料的 Dropbox 使用者。

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Dropbox 接獲的訊息

法院命令是由法官所發出,形式各有不同,例如:根據美國電子通訊隱私法 (Electronic Communications Privacy Act) 而發出的 2703(d) 命令。我們不會提供與內容直接相關的資訊來回應法院命令。

法院命令

我們的回應方式

  • 帳戶不存在
  • 提供內容
  • 無提供資訊
  • 已提供間接資料
  • 通知使用者

法院命令中所列帳戶

我們的回應方式

  • 帳戶不存在
  • 提供內容
  • 無提供資訊
  • 已提供間接資料
  • 通知使用者

資訊提供說明

每當 Dropbox 執行法院命令要求時,除非法律禁止,否則我們都會通知要求中指名的使用者。上方圓餅圖的陰影部分,代表我們因提供其間接資訊給執法單位而進行通知的使用者。

2017 年 1 月至 6 月間,我們收到的法院命令中,有 45.0% 都附帶無限期保密法院命令。法院命令得永久禁止我們通知 39.1% 遭法院命令指名索取資料的 Dropbox 使用者。

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Dropbox 接獲的訊息

政府移除要求包括法院命令及由執法機關和政府單位撰寫的要求,依照其各別管轄區地方法要求 Dropbox 移除內容。

我們的回應方式

  • 收到要求後封鎖的內容
  • 根據使用規章所封鎖的內容
  • 未採取任何行動
  • 通知使用者
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Dropbox 接獲的訊息

國家安全程序包含國家安全密函 (National Security Letters),以及根據國外情報監視法 (Foreign Intelligence Surveillance Act) 所發出的命令。我們想提供更詳細的內容,但根據美國政府規定,Dropbox 不能公布接獲的確切數字。

國家安全要求

我們的回應方式

  • 帳戶不存在
  • 無提供資訊
  • 已提供間接資料
  • 提供內容
  • 發出通知

要求中所列帳戶

我們的回應方式

  • 帳戶不存在
  • 無提供資訊
  • 已提供間接資料
  • 提供內容
  • 發出通知

國家安全程序說明

國家安全密函 (NSLs) 係由聯邦調查局所發出的要求,針對國家安全調查索取相關資訊。國家安全密函不需政府命令,但僅可索取使用者的「姓名、地址、服務使用時間、及當地與長途電話費帳單紀錄」。

國外情報監視法命令 (FISA orders) 係由國外情報監視法庭 (FISCC) 所發出的命令,針對國家安全調查索取相關資訊。國外情報監視法命令得要求與內容直接及間接相關的使用者資訊。

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州政府層級要求說明

Dropbox 會收到各州執法機關以及在州內設有辦公室之聯邦機構的要求。我們會根據聯邦及地方法律和我們的政府資料要求準則,來評估每筆要求。

每百萬居民的要求數

    每州總要求數

      資訊提供說明

      2017 年 1 月至 6 月間,Dropbox 收到一張來自美國外交大使館的傳票。我們提供了間接資訊以回應該張傳票。

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      有關美國境外要求說明

      來自美國境外之要求,包括任何由美國以外的政府提出、要求調閱使用者資料之正式法律程序。目前,我們通常會要求非美方政府遵司法互助條約或調查委託書之程序,讓美國法院得以向 Dropbox 發出符合美國法律程序的要求。

      • Dropbox 收到的要求
      • 提供的資訊

      January 2017 - June 2017

      • Dropbox 根據 1789 年全令狀法案所收到的唯一一筆命令,要求 Dropbox 針對一張具法律效力的搜索票,提供紙本內容。我們並未收到任何根據全令狀法案要求 Dropbox 規避安全功能或妥協服務誠信的命令。
      • 我們也收到三筆資訊要求,其調閱對象公司有誤。我們已要求執法機關先修正這項錯誤。
      • 我們收到一份法院發出的監視紀錄器/追蹤裝置命令 (PRTT),要求 Dropbox 提供命令送達後特定時間內的相關資訊。Dropbox 查無與該命令相應的資訊。法院發出一則無限期保密命令,禁止我方通知該名使用者。
       
      通知使用者:每當我們收到執法機關對使用者資訊的要求時,除非法律禁止,否則我們一律會通知使用者。在極少數情況中,我們會延後到提交資訊後才通知使用者;這種情況下,我們也會註明產生使用者紀錄的日期。
       
      間接資訊:與內容間接相關的「間接資訊」,包含與帳戶相關之姓名、電子郵件地址等訂戶資訊,以及帳號設立日期與 IP 等其他交易資訊。「間接資訊」並不包含使用者儲存在 Dropbox 帳戶的檔案。
       
      內容:「內容」資訊包含使用者在 Dropbox 帳戶中儲存的檔案。我們在提供內容資訊時,通常會附帶提供訂購者的基本資訊。
       
      「無提供資訊」:Dropbox 未提供資訊,是因為 (1) 重複要求;(2) Dropbox 反對要求內容;(3) 執法機關撤銷要求;或 (4) 要求無法指名特定帳戶。
       
      「帳戶不存在」:Dropbox 查無要求中所列之帳戶。
       
      全令狀法案命令:全令狀法案命令係由美國法官根據 1789 年的全令狀法案所發出之命令。這項法案讓法官有權「發布所有必要或合適的令狀,以協助行使其各自的管轄權,並符合法律的使用和原則。」
       
      來自美國境外之要求:來自美國境外之要求包括任何由美國以外的政府提出、要求調閱使用者資料之正式法律程序。目前,我們通常會要求非美方政府遵照司法互助條約或調查委託書之程序,讓美國法院得以向 Dropbox 發出符合美國法律程序的要求。
       
      政府移除要求:政府移除要求包括法院命令以及由執法機關和政府單位撰寫的要求,依照其各別的管轄區地方法要求 Dropbox 移除內容。
       
      保密命令:法官可自行決定是否發布保密的法院命令,禁止 Dropbox 通知使用者其資訊遭政府索取。這些命令通常會引用電子通訊隱私法 2705(b) 款,效期可無限延長。
       
      我們可能隨時間改善追蹤與報告方式,並持續努力改進報告內容的準確性與清晰度。