Look up a credit or debit card purchase

To get more information about a Dropbox purchase on your billing statement, please verify you’re the owner of the card.

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DateDescriptionCategoryAmount
09/15/2015DROPBOX*L8Y4CCR66QJTSERVICES$9.99

Your transaction ID is the 12-digit alphanumeric code located on the Dropbox line item on your bank or credit card statement.

If you don’t have or can’t locate a transaction ID, please submit a Billing Help request.