File requests

With file requests members of your team can collect and receive files — big or small — from anyone, right into Dropbox. File requests are ideal for receiving a large file or collection of files, and requesting submissions from coworkers and clients.

Key Points:

  • File requests allow you to get files from anyone whether they have a Dropbox account or not.
  • File requests help you receive large files easily. Submitters can send files up to 2 GB (on Basic accounts) or 20 GB (on Plus, Professional, or Business accounts). Uploaded files must fit within the size of your Dropbox account’s storage quota.
  • With file requests you can organize everything in one place. All collected files are automatically organized into a single Dropbox folder.
  • You can use file requests to keep files private. People who upload files to your file request cannot access your Dropbox, and only you can view files uploaded by others (unless you decide to share them).

As a Dropbox Business admin, you can manage file requests for your team in one of two ways:

  1. View your team’s file requests activity.
    Team admins and user management admins can view certain file request activities for their team members in the Activity tab. They can view when a team member creates a file request and when a team member receives an uploaded file to a file request.
  2. Turn off file requests for your team.
    From the Sharing tab in the admin console, team admins can enable or disable file requests for the entire team.

Note: File requests default to being enabled on new Dropbox Business teams. If you disable file requests, no one on the team will be able to create a file request from their Dropbox Business account. In addition, any pre-existing file requests will be deactivated.

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