Change payment information for Dropbox subscriptions

You can change the payment method for your Dropbox Plus, Professional, and Business accounts.

For Dropbox Plus, Professional, and Business, you can pay using PayPal and credit card.

Dropbox Business users can also pay by bank wire, as long as both of the following are true:

  • Your team is located outside of the US, and
  • Your team has more than 15 Dropbox Business licenses

Dropbox Plus and Professional accounts

To change your payment method:

  1. Sign in to dropbox.com.
  2. Click the avatar at the top of any page.
  3. Click Settings.
  4. Click Billing.
  5. Click Update on the Payment method tab.
  6. Select your new payment method and enter the requested information.

Note: If your payment method is Mobile, you won't be able to change it using the instructions above. Visit the Apple App Store or Google Play Store to manage your subscription.

Dropbox Business accounts

Dropbox Business team admins can change the payment method for their team:

  1. Sign in to dropbox.com with your admin account.
  2. Click Admin Console.
  3. Select the Billing tab.
  4. Click Payment method.
  5. Choose Update.
  6. Select your new payment method and enter the requested information.
  7. Click Save settings.

Note: Dropbox Business accounts can have any number of team admins, each able to update and change billing information. However, team admins can't see the billing information of other admins. All sensitive information, such as credit card numbers, are left blank for any user other than the one who entered the information in the first place.

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